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49.

The theory and practice of change management

Hayes, John, 1943-

View this book online, via DawsonERA, both on- and off-campus
Dawsonera http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781137289025

Format:

Electronic Resources

Publication Date

2014

Excerpt:

intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance

Available: Copies:

50.

Managing human capital in public sector

Mello, David Mbati.

Format:

Electronic Resources

Publication Date

2014

Excerpt:

-- ch. 7. Performance management -- ch. 8. Training in the public sector -- ch. 9. Career management

Available: Copies:

51.

A guide to service desk concepts

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

Operations Bridge -- Service Management and Improvement -- Technical Support -- Training -- Characteristics

Available: Copies:

52.

Fundamentals of selling : customers for life through service

Futrell, Charles.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-d.html

Format:

Books

Publication Date

2014

Excerpt:

. Planning, staffing, and training successful salespeople ; 17. Motivation, compensation, leadership, and

Available: Copies:

53.

Life orientation for South African teachers

Nel, Mirna.

Format:

Books

Publication Date

2014

Excerpt:

Teachers -- Training of -- South Africa.

Available: Copies:

54.

Cover image for Accelerated learning for breakthrough results : whole brain, person and system approach to accelerated learning, engagement, change and growth

Accelerated learning for breakthrough results : whole brain, person and system approach to accelerated learning, engagement, change and growth

Craig, Debbie.

Format:

Books

Publication Date

2014

Excerpt:

Employees -- Training of.

Available: Copies:

55.

The educator as assessor

Dreyer, J. M. (Johann M.), editor.

Format:

Books

Publication Date

2014

Excerpt:

vocational education and training (TVET). Introduction -- The purpose and principles of assessment in FET for

Available: Copies:

56.

The reflective educator's guide to classroom research : learning to teach and teaching to learn through practitioner inquiry

Dana, Nancy Fichtman, 1964- author.

Format:

Books

Publication Date

2014

Excerpt:

Teachers -- In-service training.

Available: Copies:

57.

South African human resource management : theory and practice

Swanepoel, Ben, editor, author.

Format:

Books

Publication Date

2014

Excerpt:

-- Developing South Africa's human resources: Macro-level perspectives on the agenda and framework -- Training

Available: Copies:

58.

Quality management for organizational excellence : introduction to total quality

Goetsch, David L.

Format:

Books

Publication Date

2014

Excerpt:

-- Education and training -- Overcoming politics, negativity, and conflict in the workplace -- ISO 9000 and

Available: Copies:

59.

Mobile marketing : how mobile technology is revolutionizing marketing, communications, and advertising

Rowles, Daniel.

Format:

Books

Publication Date

2014

Excerpt:

gives practical and hands-on training on how to design, implement and measure an effective digital

Available: Copies:

60.

Sports injuries : prevention, management and risk factors

Hopkins, Gabrielle.

Format:

Books

Publication Date

2014

Excerpt:

incidence, management and prevention / Edel Marie Quinn -- Resistance training its role in the prevention of

Available: Copies:

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