video link and web camera -- Elite interviews -- Expert interviews and surveys -- II.Focus groups

the role of and communication with customers -- 18.3.The difference between Web 2.0 and social media

your mission, and inspire action using the social web101 Social Media Tactics for Nonprofits features

intervals including SPSS, SAS, R, and S-Plus.The data used in the book is now provided on the web along with

-Discovery Compliantly -- 4.Regulatory Compliance: Government and Industry Watchdogs Keep an Eye on the Social Web -- 5

Web-based instruction.

ready for the speech -- When you're on stage -- Points for organisers -- 19.Writing for the web

material on Web surveys along with more information on data analysis and sampling theory for qualitative

on web Markov skeleton processes / Chuan Zhou -- 17.MLE of parameters in the drifted Brownian motion

Harquail -- 35. How to Run a Great Web Meeting / Wayne Turmel -- 36. Convening: The Ultimate Management App

-- Exercises -- 4.Subject guides -- Searching the open Web -- Academic subject guides -- Universal subject

the text to life, whilst the companion web-site offers additional learning resources for both students