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1What is business?-- 2The business environment-- 3Getting to know management-- 4Evolution of

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-- PART 2. Managing the supply base. 4. Purchasing and supply policies and strategies -- 5. Assessment and

-- Chapter 3. Policy formation: problems, agendas, and formulation -- Chapter 4. Policy adoption -- Chapter 5

communication skills -- 4. Nonverbal communication skills -- 5. Listening to the customer -- 6. Customer service

658.4 AMO

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April 4, 2019 David Brooks column in the New York Times. This book will provide access to Born

658.4 DAL

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