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97. 
Cover image for Connecting with your customers.
by 
Harvard Business School.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services.
Available: Copies:
by 
Kasper, Hans.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services -- Marketing -- Management.
Available: Copies:
99. 
Cover image for Amaze your customers! : creative tips on winning & keeping your customers
by 
Zanetti, Daniel.
Format: 
Books
Publication Date 
2006
Excerpt: 
Amaze your customers! : creative tips on winning & keeping your customers / Zanetti, Daniel.
Available: Copies:
100. 
Cover image for Customer service from the inside out made easy
by 
Levesque, Paul, 1947-
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer service from the inside out made easy / Levesque, Paul, 1947-
Available: Copies:
101. 
Cover image for Strategic database marketing
by 
Hughes, Arthur Middleton.
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
Strategic database marketing : the masterplan for starting and managing a profitable, customer
Available: Copies:
102. 
Cover image for Service is front stage : positioning services for value advantage
by 
Teboul, James
Format: 
Regular print
Publication Date 
2006
Excerpt: 
Service is front stage : positioning services for value advantage Teboul, James
Available: Copies:
103. 
Cover image for Human resource management in sport and recreation
by 
Chelladurai, P.
Format: 
Books
Publication Date 
2006
Excerpt: 
Perspectives -- Chapter 3 Clients As Human Resources -- Customer As Input, Throughput, and Output -- Customer
Available: Copies:
by 
Dieffenbach, Michael.
Format: 
Video disc
Publication Date 
2006
Excerpt: 
The working world for young adults. Customer service an attitude not an occupation / Dieffenbach
Available: Copies:
105. 
Cover image for Fundamentals of selling : customers for life through service
by 
Futrell, Charles.
Format: 
Books
Publication Date 
2006
Excerpt: 
Fundamentals of selling : customers for life through service / Futrell, Charles.
Available: Copies:
107. 
Cover image for Branded customer service : the new competitive edge
by 
Barlow, Janelle, 1943-
Format: 
Books
Publication Date 
2006 2004
Excerpt: 
Branded customer service : the new competitive edge / Barlow, Janelle, 1943-
Available: Copies:
108. 
Cover image for Principles of marketing
by 
Kotler, Philip.
Format: 
Books
Publication Date 
2006
Excerpt: 
right relationships with the right customers -- Product, services, and branding strategy -- New
Available: Copies:
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