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49.

Performance Research Associates' Delivering knock your socks off service.

Zemke, Ron.

Format:

Books

Publication Date

2003

Excerpt:

Axioms of Service Recovery. 28. Service Recovery on the Internet. 29. Fix the Person. 30. Fair Fix the

Available:

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50.

Brand failures : the truth about the 100 biggest branding mistakes of all time

Haig, Matt.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010197158&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010197158&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0915/2003000966-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2003000966-d.html
Inhaltsverzeichnis Brand failures

Format:

Books

Publication Date

2003

Excerpt:

; rebranding failures; Internet and new technology failures; tired brands. Companies live or die on the

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51.

The end of everything : postmodernism and the vanishing of the human : Lyotard, Haraway, Plato, Heidegger, Habermas, McLuhan

Appignanesi, Richard.

Format:

Books

Publication Date

2003

Excerpt:

Lyotard and the inhuman / Donna Haraway and GM foods / Plato and the Internet / Heidegger, Habermas

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52.

Public relations : South African perspectives

Rensburg, Ronél S.

Format:

Books

Publication Date

2003

Excerpt:

branding: creating and sustaining high performance organisations -- The internet and public relations

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53.

The future of advertising : new media, new clients, new consumers in the post-television age

Cappo, Joe.

Table of contents http://catdir.loc.gov/catdir/toc/fy038/2003041335.html
Table of contents http://swbplus.bsz-bw.de/bsz10739149Xinh.htm
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2003041335.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2003041335.html

Format:

Books

Publication Date

2003

Excerpt:

-with some tech twists -- The Internet as change agent : reinventing the way we communicate, buy, sell

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54.

Principles of information systems : a managerial approach

Stair, Ralph M.

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002041021-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002041021-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2002041021-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010049139&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2003

Excerpt:

-- Organizing data and information -- Telecommunications and networks -- The Internet, intranets, and extranets

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55.

Sams teach yourself HTML and XHTML in 24 hours

Oliver, Dick.

Format:

Books

Publication Date

2003

Excerpt:

the Internet -- Complete HTML 4 and XHTML 1 Quick Reference -- Migrating from HTML to XHTML.

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56.

E-commerce : real issues and cases

Knapp, Michael Chris, 1954-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1102/2002017686-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1102/2002017686-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1102/2002017686-d.html
The Bernard W. Freeman Book Fund Home Page http://hdl.library.upenn.edu/1017.12/366311

Format:

Books

Publication Date

2003

Excerpt:

's Toys -- Case 3.4. Internet Bubble, part l: party time -- Case 3.5. Internet Bubble, part ll: burn baby

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57.

Cyberkids : children in the information age

Holloway, Sarah L., 1970-

Format:

Books

Publication Date

2003

Excerpt:

Internet and children.

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58.

C++ how to program

Deitel, Harvey M., 1945-

Format:

Books

Publication Date

2003

Excerpt:

. C++ Internet and Web Resources -- E. Introduction to XHTML -- F. XHTML Special Characters.

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59.

E-marketing

Strauss, Judy.

Format:

Books

Publication Date

2003

Excerpt:

Internet marketing.

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60.

The digital revolution and the coming of the postmodern university

Raschke, Carl A.

Format:

Books

Publication Date

2003

Excerpt:

Internet in higher education.

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