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181. 
Cover image for Service, please, South Africa!
Service, please, South Africa!
Service, please, South Africa!
by 
Blem, Norman.
Format: 
Books
Publication Date 
1995
Excerpt: 
Customer services -- South Africa.
Available: Copies:
182. 
Cover image for Command performance : the art of delivering quality service
Command performance : the art of delivering quality service
Format: 
Books
Publication Date 
1994
Excerpt: 
Customer services.
Available: Copies:
183. 
Cover image for I was your customer
I was your customer
I was your customer
by 
Cheales, Peter.
Format: 
Books
Publication Date 
1994
Excerpt: 
Customer services.
Available: Copies:
185. 
Cover image for World class! : strategies for winning with your customer
World class! : strategies for winning with your customer
World class! : strategies for winning with your customer
by 
Manning, Anthony D.
Format: 
Books
Publication Date 
1991
Excerpt: 
Customer services -- Management.
Available: Copies:
186. 
Cover image for Operations management : improving customer service
Operations management : improving customer service
Operations management : improving customer service
by 
Schonberger, Richard.
Table of contents http://www.gbv.de/dms/hbz/toc/ht003948133.PDF
Format: 
Books
Publication Date 
1991
Excerpt: 
Operations management : improving customer service / Schonberger, Richard.
Available: Copies:
187. 
Cover image for Customer first : a strategy for quality service
Customer first : a strategy for quality service
Customer first : a strategy for quality service
by 
Walker, Denis.
Table of contents http://www.gbv.de/dms/hbz/toc/ht004229383.PDF
Format: 
Books
Publication Date 
1990
Excerpt: 
Customer first : a strategy for quality service / Walker, Denis.
Available: Copies:
188. 
Cover image for World class! : strategies for winning with your customer.
World class! : strategies for winning with your customer.
World class! : strategies for winning with your customer.
by 
Manning, Anthony D.
Format: 
Books
Publication Date 
1989
Excerpt: 
Customer services.
Available: Copies:
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Kotler, Philip.
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Independent Institute of Education. Vega School of Brand Leadership.
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