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73.
Customer relationship management : concepts and tools
by
Buttle, Francis.
Format:
Books
Publication Date
2004
Excerpt:
ICT.
Available:
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74.
Research methodology for the business and administrative sciences
by
Welman, J. C. (Johannes Christiaan), 1959-2003.
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Publication Date
2002 2001
Excerpt:
1:OS-FAC-ICT
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(2)
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