IIE Logo

Switch to list view
Switch to thumbnail view
Select an Action
81 Results Found Subscribe to search results
000000000IIE
Print
1. 
Cover image for Principles of marketing
Principles of marketing
Principles of marketing
by 
Kotler, Philip.
Format: 
Electronic Resources
Publication Date 
2001
Excerpt: 
promotion, and public relations -- Personal selling and sales management -- Direct and online marketing: the
Available: Copies:
2. 
Cover image for Human relations in business : developing interpersonal and leadership skills
Human relations in business : developing interpersonal and leadership skills
by 
Aamodt, Michael G.
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations.
Available: Copies:
3. 
Cover image for How to get new business in 90 days and keep it forever
How to get new business in 90 days and keep it forever
by 
Evans, Wendy, 1940-
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations -- Management.
Available: Copies:
4. 
Cover image for E-business & e-commerce : how to program
E-business & e-commerce : how to program
by 
Deitel, Harvey M., 1945-
Format: 
Books
Publication Date 
2001
Excerpt: 
Promotions E-Business Advertising Webcasting and Interactive Advertising E-Business Public Relations Customer
Available: Copies:
5. 
Cover image for Wired marketing : energizing business for e-commerce
Wired marketing : energizing business for e-commerce
by 
Hardaker, Glenn.
Format: 
Books
Publication Date 
2001
Excerpt: 
behaviour Managing your customer through e-commerce -- Supply chain management for Internet commerce
Available: Copies:
6. 
Cover image for Call centre effectiveness
Call centre effectiveness
Call centre effectiveness
by 
Els, Lien.
Format: 
Books
Publication Date 
2000
Excerpt: 
Customer services -- Management.
Available: Copies:
7. 
Cover image for The psychology of customer service
The psychology of customer service
The psychology of customer service
by 
Jude, Brian.
Format: 
Books
Publication Date 
1998 1990
Excerpt: 
Customer services -- Management.
Available: Copies:
9. 
Cover image for I was your customer
I was your customer
I was your customer
by 
Cheales, Peter.
Format: 
Books
Publication Date 
1994
Excerpt: 
Customer relations.
Available: Copies:
Limit Search Results
Access Level
Author
Berndt, A. (Adele), 1966-
(3)
Brink, A. (Annekie)
(3)
Armstrong, Gary (Gary M.)
(2)
Buttle, Francis.
(2)
Johnston, Mark W.
(2)
Format
Item Category 1
Material Type
Language
Library
Shelf Location
Publication Date
Subject
Customer relations.
(30)
Customer relations -- Management.
(29)
Marketing.
(12)
Relationship marketing.
(12)
Customer services -- Management.
(8)
Item Available
Advanced Search Location