Search Results for Customer services.

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95 Results Found

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Introduction to marketing

McDaniel, Carl, Jr., 1941-

Format:

Books

Publication Date

2011

Excerpt:

concepts -- Developing and managing products -- Services and nonprofit organization marketing -- Marketing

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Customer service : career success through customer loyalty

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

Customer service : career success through customer loyalty / Timm, Paul R.

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Please every customer : delivering stellar customer service across cultures

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.

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Wired and dangerous : how your customers have changed and what to do about it

Bell, Chip R.

Format:

Books

Publication Date

2011

Excerpt:

Customer services.

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Services marketing : people, technology, strategy

Lovelock, Christopher H.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- Marketing.

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Essentials of marketing management

Lancaster, Geoffrey, 1938-

Format:

Books

Publication Date

2011

Excerpt:

strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not

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Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

Delahaye Paine, Katie, 1952-

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- Research.

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Defusing the angry patron : a how-to-do-it manual for librarians

Rubin, Rhea Joyce.

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- United States.

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Marketing 3.0 : from products to customers to the human spirit

Kotler, Philip.

Format:

Books

Publication Date

2010

Excerpt:

Marketing 3.0 : from products to customers to the human spirit / Kotler, Philip.

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10.

Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers

Cakim, Idil Miriam, 1974-

Format:

Books

Publication Date

2010

Excerpt:

, and draw customers / Cakim, Idil Miriam, 1974-

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11.

Effective customer care

Wellington, Patricia.

Format:

Books

Publication Date

2010

Excerpt:

Customer services -- Case studies.

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12.

Empowered : unleash your employees, energize your customers, and transform your business

Bernoff, Josh.

Format:

Books

Publication Date

2010

Excerpt:

Customer services -- Technological innovations.

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