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13. 
Cover image for Introduction to hospitality management
by 
Walker, John R., 1944-
Format: 
Books
Publication Date 
2004
Excerpt: 
Resources, and Culture -- Leadership and Management -- Planning -- Organizing -- Communication and Decision
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14. 
Cover image for Personal selling
by 
Cant, M. C. (Michael Colin), 1957-
Format: 
Books
Publication Date 
2004
Excerpt: 
in business markets -- Information and communication technology.
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15. 
Cover image for Organizational communication : approaches and processes
by 
Miller, Katherine, 1959-
Format: 
Books
Publication Date 
2003
Excerpt: 
Organizational communication : approaches and processes / Miller, Katherine, 1959-
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16. 
Cover image for Essentials of organizational behavior
by 
Robbins, Stephen P., 1943-
Format: 
Books
Publication Date 
2000
Excerpt: 
. Conflict and Negotiation -- The Organization System. Foundations of Organization Structure. Technology and
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