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13. 
Cover image for Learn to teach a handbook for teaching practice
Learn to teach a handbook for teaching practice
by 
Okeke, Chinedo.
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Format: 
Books
Publication Date 
2016
Excerpt: 
Learn to teach a handbook for teaching practice / Okeke, Chinedo.
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14. 
Cover image for Architecting experience : a marketing science and digital analytics handbook
Architecting experience : a marketing science and digital analytics handbook
by 
Wheeler, Scot R.
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Format: 
Books
Publication Date 
2016
Excerpt: 
Architecting experience : a marketing science and digital analytics handbook / Wheeler, Scot R.
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15. 
Cover image for Introduction to communication studies for Southern African students
Introduction to communication studies for Southern African students
Introduction to communication studies for Southern African students
by 
Steinberg, Sheila.
Format: 
Books
Publication Date 
2015
Excerpt: 
Communication -- Handbooks, manuals, etc.
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16. 
Cover image for The complete business process handbook : body of knowledge from process modeling to bpm. Volume I
The complete business process handbook : body of knowledge from process modeling to bpm. Volume I
by 
Rosing, Mark von.
Format: 
Books
Publication Date 
2015
Excerpt: 
The complete business process handbook : body of knowledge from process modeling to bpm. Volume I /
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17. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
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Format: 
Books
Publication Date 
2014
Excerpt: 
Computer technical support -- Customer services -- Handbooks, manuals, etc.
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18. 
Cover image for Effective business communication in organisations : preparing messages that communicate
Effective business communication in organisations : preparing messages that communicate
by 
Fielding, M. L. (Michael L.), author.
EBSCO http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Business communication -- Handbooks, manuals, etc.
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