-Commerce Order Fulfillment Strategies -- 8-5.Customer Service -- 8-5-1.The Logistics/Marketing Interface -- 8-5-2

system -- The bank-customer relationship -- Miscellaneous banking services -- Payment -- Payment systems

Customer relations.

Computer service industry -- Customer services.

. Consumer-Driven Marketing Strategy -- 8. Products, Services, and Brands: Building Customer Value -- 9. New

Customer service / Cant, M. C. (Michael Colin), 1957-

Managing service excellence : the ultimate guide to building and maintaining a customer-centric

Customer service : skills for success / Lucas, Robert W.

Customer service management : a holistic approach / Engelbrecht, Eugene.

concepts -- Developing and managing products -- Services and nonprofit organization marketing -- Marketing

, services and brands : building customer value -- New-product development and product life-cycle strategies

Customer services.