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13. 
Cover image for Knowledge management : systems and processes
Knowledge management : systems and processes
by 
Becerra-Fernandez, Irma, 1960- author.
EBSCO http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=923669&site=ehost-live
Format: 
Books
Publication Date 
2015
Excerpt: 
Information technology.
Available: Copies:
14. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
information services.
Available: Copies:
15. 
Cover image for Principles of information security
Principles of information security
by 
Whitman, Michael E., 1964-
Format: 
Books
Publication Date 
2012
Excerpt: 
Information technology -- Security measures.
Available: Copies:
16. 
Cover image for Strategic information systems management
Strategic information systems management
by 
Grant, Kevin, 1968-
View this book online, via DawsonERA, both on- and off-campus
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018860995&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2010
Excerpt: 
Strategic information systems management / Grant, Kevin, 1968-
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