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13.

The art of managing everyday conflict : understanding emotions and power struggles

Fisher, Erik A., 1966-

Table of contents http://www.loc.gov/catdir/toc/fy045/2003066140.html

Format:

Books

Publication Date

2004

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/fy045/2003066140.html">http://www

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14.

A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people

Scott, Gini Graham.

Table of contents http://www.loc.gov/catdir/toc/ecip049/2003020908.html

Format:

Books

Publication Date

2004

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip049/2003020908.html">http://www

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15.

The social psychology of group identity and social conflict : theory, application, and practice

Hamilton, V. Lee.

Table of contents http://www.loc.gov/catdir/toc/ecip047/2003017996.html

Format:

Books

Publication Date

2004

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip047/2003017996.html">http://www

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16.

The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches

Schwarz, Roger M., 1956-

Table of contents http://www.loc.gov/catdir/toc/wiley023/2002007934.html
Publisher description http://www.loc.gov/catdir/description/wiley036/2002007934.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley043/2002007934.html

Format:

Books

Publication Date

2002

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/wiley023/2002007934.html">http://www

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17.

Dealing with difficult people

Osborne, Christina.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html

Format:

Books

Publication Date

2002

Excerpt:

Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html

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18.

Understanding disputes : the politics of argument

Caplan, Patricia.

Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0601/94034791-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0601/94034791-d.html

Format:

Books

Publication Date

1995

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0601/94034791-t.html">http

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19.

Sitting in the fire : large group transformation using conflict and diversity

Mindell, Arnold, 1940-

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0609/95078176-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0609/95078176-d.html

Format:

Books

Publication Date

1995

Excerpt:

/95078176-b.html">http://catdir.loc.gov/catdir/enhancements/fy0609/95078176-b.html</a>

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