markets of CRM -- Internal marketing -- One-to-one marketing and mass customisation -- Business-to-business

Business communication -- Canada -- Textbooks.

-- International marketing -- Marketing in emerging and developing countries -- Leadership in marketing -- Business-to-business

Business planning.

Information storage and retrieval systems -- Business.

Introduction to business management / Erasmus, Barney.

relations -- Internal communication -- Planning a public relations programme -- Print and electronic media

Business planning -- Case studies.

-- Market Entry and Expansion -- Starting an Import/Export Business -- Water from Iceland -- Damar

Business planning -- Case studies.

: delivering and capturing value -- Strategic planning and marketing -- Marketing strategies for competitive

environment -- Consumer buying behaviour -- Business markets and business buying behaviour -- Segmenting