skills -- Nonverbal communication skills -- Listening skills -- Customer service and behavior -- Service

Language and culture.

-- Managing workplace stress -- Group and team behavior -- Conflict and negotiation -- Power and politics

Mass media and culture.

Communication and culture.

Managing organizational change : process, social construction and dialogue / Jabri, Muayyad.

Communication in management -- Psychological aspects.

Becoming a public relations writer : a writing workbook for emerging and established media / Smith

Intercultural communication in motion pictures.

The basics of communication : a relational perspective / Duck, Steve.

The SAGE handbook of political communication / Semetko, Holli A.

Management -- Study and teaching.