by 
 Sheffi, Yosef, 1948-
 Table of contents only http://www.loc.gov/catdir/toc/fy0613/2005040875.html
Format: 
Books
Publication Date 
 2005
Excerpt: 
. Customer relations management -- 15. Building a culture of flexibility -- 16. Moving ahead.
by 
 Van Hooser, Phillip, 1957-
 Table of contents only http://www.loc.gov/catdir/toc/ecip0512/2005013737.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Format: 
Books
Publication Date 
 2005
Excerpt: 
Customer relations.
by 
 Payne-Palacio, June.
Format: 
Books
Publication Date 
 2005
Excerpt: 
: Portable Meals: Room Service: Customer Service -- PART 44 -- Facilities -- Facilities Planning and Design
by 
 Shaw, Colin, 1958-
Format: 
Books
Publication Date 
 2005
Excerpt: 
Customer relations.
by 
 Belding, Shaun.
Format: 
Books
Publication Date 
 2005 2004
Excerpt: 
Customer relations.
by 
 Stinnett, Bill.
 Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html
Format: 
Books
Publication Date 
 2005
Excerpt: 
Customer relations.
by 
 Kotler, Philip.
Format: 
Books
Publication Date 
 2004
Excerpt: 
 : partnering to build customer relationships -- Marketing in the digital age : making new customer connections
by 
 Selden, Larry.
 Table of contents http://catdir.loc.gov/catdir/toc/fy053/2005295694.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0720/2005295694-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0720/2005295694-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0720/2005295694-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0720/2005295694-d.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
Customer relations.
by 
 Fernandez, Joseph, 1968-
 Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019688.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0657/2004019688-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0657/2004019688-d.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
Public relations.
by 
 Stone, Merlin, 1948-
 Table of contents http://www.loc.gov/catdir/toc/ecip0419/2004014622.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
Customer relations -- Management.
by 
 Schuster, Camille Passler, 1950-
 Table of contents http://www.loc.gov/catdir/toc/ecip044/2003012040.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
Customer relations.
by 
 Bacon, Terry R.
 Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024328.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
Customer relations.
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