: building bridges -- 6. Case studies : DTE Energy and Jeff Bukantz -- Pt. II. Interviews -- 7. Introduction

story -- Building credibility and deepening your network.

. Customer relations management -- 15. Building a culture of flexibility -- 16. Moving ahead.

-- pt. 3. Building consensus. The dynamics of indecision -- Fair and legitimate process -- Reaching

Conflicts -- 18. Deal with Your Crises -- Pt. 4. Building for the Future -- 19. Nurture Your Juniors -- 20

"Incumbent's adaptation and capability building on the Internet : empirical tests of innovativeness

your client wants to be: mastering the goals inquiry -- Part III Intelligent inquiries for building

-- Multiple linear regression -- Model building and residual analysis -- Time series regression

? -- Building a business model and strategy: how they work together -- Writing a business plan: the basics

building confidence in beginning researchers so they can begin to interview right away and experience the

building -- Memories of past life: fossils and evolution -- Deep time: how old is old? -- biography of

provides both a rationale for monitoring, and a practical guide to the techniques available. Building on