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1. 
Cover image for Quality : a corporate force : managing for excellence
by 
Aikens, C. Harold.
Format: 
Books
Publication Date 
2006
Excerpt: 
, leadership, and decision-making -- Managing for quality : accountability and implementation -- Managing for
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2. 
Cover image for Improving service quality in the global economy : achieving high performance in public and private sectors
by 
Milakovich, Michael E.
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
. Implementing continuous quality healthcare improvement -- 10. Leadership for service quality improvement -- App
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by 
Levine, John M.
Format: 
Books
Publication Date 
2006
Excerpt: 
leadership effectiveness / Fred E. Fiedler -- Reading 21. Self-categorization and leadership : effects of
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by 
Corrigan, Gordon.
Format: 
Books
Publication Date 
2006
Excerpt: 
Churchill, Winston, 1874-1965 -- Military leadership.
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by 
Cartwright, Talula.
Format: 
Books
Publication Date 
2006
Excerpt: 
Leadership.
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10. 
Cover image for A perfect mess : the hidden benefits of disorder : how crammed closets, cluttered offices, and on-the-fly planning make the world a better place
by 
Abrahamson, Eric, 1958-
Format: 
Books
Publication Date 
2006
Excerpt: 
people -- Messy homes -- Mess and organizations -- Messy leadership -- The politics of mess -- Optimizing
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11. 
Cover image for Hostage at the table : how leaders can overcome conflict, influence others, and raise performance
by 
Kohlrieser, George, 1944-
Format: 
Books
Publication Date 
2006
Excerpt: 
Leadership.
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by 
Bolman, Lee G.
Format: 
Books
Publication Date 
2006
Excerpt: 
Leadership.
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