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133. 
Cover image for Making the client connection : maximizing the power of your personality, presentations, and presence
Making the client connection : maximizing the power of your personality, presentations, and presence
by 
DeMoss, Gary.
Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024692.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relations -- Management.
Available: Copies:
134. 
Cover image for Culture and positioning as determinants of strategy : personality and the business organization
Culture and positioning as determinants of strategy : personality and the business organization
by 
Ellson, Tony, 1953-
Table of contents http://www.loc.gov/catdir/toc/fy046/2003065683.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003065683.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003065683.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relations.
Available: Copies:
135. 
Cover image for 101 marketing strategies for accounting, law, consulting, and professional services firms
101 marketing strategies for accounting, law, consulting, and professional services firms
by 
Waugh, Troy.
Publisher description http://www.loc.gov/catdir/description/wiley041/2003021210.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003021210.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003021210.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relations -- Management.
Available: Copies:
136. 
Cover image for Marketing for tourism
Marketing for tourism
by 
Holloway, J. Christopher.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Reaching the customer -- Marketing communications and ICT applications -- Distributing travel and tourism
Available: Copies:
137. 
Cover image for Customer relationship management : concepts and tools
Customer relationship management : concepts and tools
by 
Buttle, Francis.
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relations -- Management.
Available: Copies:
138. 
Cover image for Customer relationship management & customer service
Customer relationship management & customer service
by 
Brink, A. (Annekie)
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relationship management & customer service / Brink, A. (Annekie)
Available: Copies:
139. 
Cover image for International marketing
International marketing
by 
Czinkota, Michael R.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Customer service online:the HP Designjet -- The F-18 Hornet offset -- Kadimi Group of Companies (India
Available: Copies:
140. 
Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
by 
Thompson, Harvey.
Format: 
Books
Publication Date 
2004
Excerpt: 
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /
Available: Copies:
141. 
Cover image for The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
by 
Freeland, John G.
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002010873.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002010873.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations -- Management.
Available: Copies:
142. 
Cover image for The power of appreciative inquiry : a practical guide to positive change
The power of appreciative inquiry : a practical guide to positive change
by 
Whitney, Diana Kaplin.
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations.
Available: Copies:
143. 
Cover image for The businessperson's toolbox of really useful business ideas. 2
The businessperson's toolbox of really useful business ideas. 2
The businessperson's toolbox of really useful business ideas. 2
by 
Brooks, Ian Royston, 1948-
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations.
Available: Copies:
144. 
Cover image for What's keeping your customers up at night? : close more deals by selling to your client's pain
What's keeping your customers up at night? : close more deals by selling to your client's pain
by 
Cody, Steven.
Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html
Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html.
Contributor biographical information http://www.loc.gov/catdir/bios/mh042/2002154748.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations.
Available: Copies:
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Kotler, Philip.
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Bowen, John (John T.), 1948-
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