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121. 
Cover image for Principles of service marketing and management
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
2002
Excerpt: 
Processes -- pt. 2. The Service Customer -- ch. 3. Managing Service Encounters -- ch. 4. Customer Behavior
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122. 
Cover image for Critical issues in tourism : a geographical perspective
by 
Shaw, Gareth.
Format: 
Books
Publication Date 
2002
Excerpt: 
behavior -- -- Pt. III. The production of tourist services -- 5. The tourism and leisure industries -- 6
Available: Copies:
by 
Morris, Michael H.
Format: 
Books
Publication Date 
2002
Excerpt: 
? -- The Dark Side of Entrepreneurship -- Motivating Entrepreneurial Behavior.
Available: Copies:
by 
Neal, Cathy M.
Format: 
Books
Publication Date 
2002
Excerpt: 
Consumer behaviour : implications for marketing strategy / Neal, Cathy M.
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126. 
Cover image for The neuron : cell and molecular biology
by 
Levitan, Irwin B.
Format: 
Books
Publication Date 
2002
Excerpt: 
in the Electrical -- Behavior of Nerve Cells, 315 -- 14. Sensory Receptors, 341 -- IV. Behavior and
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127. 
Cover image for Motivational interviewing : preparing people for change
by 
Miller, William R.
Format: 
Books
Publication Date 
2002
Excerpt: 
Compulsive behavior -- Patients -- Counseling of.
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129. 
Cover image for Practical aspects of interview and interrogation
by 
Zulawski, David E.
Format: 
Books
Publication Date 
2002
Excerpt: 
. Legal Aspects -- 4. Memory and False Confessions -- 5. Interpretation of Verbal and Physical Behavior
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130. 
by 
Ash Quarry Productions.
Format: 
Books
Publication Date 
2002
Excerpt: 
Behaviour modification.
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131. 
Cover image for Abnormal psychology : an integrative approach
by 
Barlow, David H.
Format: 
Books
Publication Date 
2001
Excerpt: 
Abnormal behavior in historical context -- An integrative approach to psychopathology -- Clinical
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by 
Cohen, Allan R. et al.
Format: 
Books
Publication Date 
2001
Excerpt: 
Effective behaviour in organisations Cohen, Allan R. et al.
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