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Print
by 
Canfield, Jack, 1944-
Format: 
Books
Publication Date 
2001 2000
Excerpt: 
-- Focusing strategy #5 : Building excellent relationships -- Focusing strategy #6 : The confidence factor
Available: Copies:
2. 
Cover image for The strategy-focused organization : how balanced scorecard companies thrive in the new business environment
by 
Kaplan, Robert S.
Format: 
Books
Publication Date 
2001
Excerpt: 
-- Translating the Strategy to Operational Terms -- Building Strategy Maps -- Building Strategy Maps in Private
Available: Copies:
3. 
Cover image for Direct and interactive marketing
by 
Sargeant, Adrian.
Format: 
Books
Publication Date 
2001
Excerpt: 
Buying -- 4. Customer Acquisition -- 5. Building a Customer Database -- 6. Customer Retention - Building
Available: Copies:
4. 
Cover image for Understanding crime prevention
by 
National Crime Prevention Institute (University of Louisville)
Format: 
Books
Publication Date 
2001
Excerpt: 
Buildings -- Security measures.
Available: Copies:
5. 
Cover image for Enhanced A+ guide to managing and maintaining your PC
by 
Andrews, Jean, 1946-
Format: 
Electronic Resources
Publication Date 
2001
Excerpt: 
-- Supporting Windows 2000 Professional -- Purchasing a PC or building your own -- Communicating over phone
Available: Copies:
6. 
Cover image for Mastering and using Microsoft Office XP : introductory course
by 
Napier, H. Albert, 1944-
Format: 
Books
Publication Date 
2001
Excerpt: 
applications -- Quick start for Excel -- Entering and editing data in a worksheet -- Building worksheets
Available: Copies:
by 
Pelli, Cesar.
Format: 
Books
Publication Date 
2001
Excerpt: 
Kuala Lumpur (Malaysia) -- Buildings, structures, etc.
Available: Copies:
8. 
Cover image for Systems analysis and design methods
by 
Whitten, Jeffrey L.
Format: 
Books
Publication Date 
2001
Excerpt: 
Players in the systems game -- Information system building blocks -- Information systems
Available: Copies:
9. 
Cover image for Strategy and the business landscape. core concepts
by 
Ghemawat, Pankaj.
Format: 
Books
Publication Date 
2001
Excerpt: 
/ Anticipating Competitive and Cooperative Dynamics -- Building and Sustaining Success /
Available: Copies:
10. 
Cover image for Multimedia : making it work
by 
Vaughan, Tay.
Format: 
Electronic Resources
Publication Date 
2001
Excerpt: 
Introduction -- Multimedia hardware and software -- Multimedia building blocks -- Multimedia and
Available: Copies:
11. 
Cover image for Wired marketing : energizing business for e-commerce
by 
Hardaker, Glenn.
Format: 
Books
Publication Date 
2001
Excerpt: 
Cyberspace information for interactive marketing Building your market intelligence tools Interactive
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12. 
Cover image for Marketing in travel and tourism
by 
Middleton, Victor T. C.
Format: 
Books
Publication Date 
2001
Excerpt: 
industry. Building on the success of previous editions, the authors have completely revised the text to
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