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1.

Cover image for Serve them right : how to improve staff attitudes in the hospitality industry

Serve them right : how to improve staff attitudes in the hospitality industry

Serve them right : how to improve staff attitudes in the hospitality industry

by

Du Toit, T. N. (Thomas Naude), 1922-

Format:

Books

Publication Date

1994

Excerpt:

Interpersonal relations.

Available: Copies:

2.

Cover image for Communication management

Communication management

Communication management

by

Kaye, Michael, 1940-

Format:

Books

Publication Date

1994

Excerpt:

Interpersonal communication.

Available: Copies:

3.

Cover image for Human communication

Human communication

by

Tubbs, Stewart L., 1943-

Format:

Books

Publication Date

1994

Excerpt:

Interpersonal communication.

Available: Copies:

4.

Cover image for How to create positive relationships with students : a handbook of group activities and teaching strategies

How to create positive relationships with students : a handbook of group activities and teaching strategies

How to create positive relationships with students : a handbook of group activities and teaching strategies

by

Karns, Michelle.

Format:

Books

Publication Date

1994

Excerpt:

Interpersonal communication in children -- Problems, exercises, etc.

Available: Copies:

5.

Cover image for Riding the waves of culture : understanding cultural diversity in business

Riding the waves of culture : understanding cultural diversity in business

by

Trompenaars, Fons.

Format:

Books

Publication Date

1993

Excerpt:

Intercultural communication.

Available: Copies:

6.

Cover image for Rewarding people : the skill of responding positively

Rewarding people : the skill of responding positively

by

Dickson, David, 1950-

Table of contents http://www.gbv.de/dms/bowker/toc/9780415040952.pdf

Format:

Books

Publication Date

1993

Excerpt:

Interpersonal communication.

Available: Copies:

7.

Cover image for Crystal clear communication : skills for understanding and being understood

Crystal clear communication : skills for understanding and being understood

Crystal clear communication : skills for understanding and being understood

by

Cole, Kris.

Format:

Books

Publication Date

1993

Excerpt:

Interpersonal communication.

Available: Copies:

8.

Cover image for Communication skills

Communication skills

Communication skills

by

Beisler, Fran.

Format:

Books

Publication Date

1993

Excerpt:

Interpersonal communication.

Available: Copies:

9.

Cover image for Communicating at work

Communicating at work

Communicating at work

by

Prescott, David.

Format:

Books

Publication Date

1993

Excerpt:

Interpersonal communication.

Available: Copies:

10.

Cover image for Empowering yourself

Empowering yourself

Empowering yourself

by

Ash, Eve.

Format:

Video cassette

Publication Date

1993

Excerpt:

Communication in business.

Available: Copies:

11.

Cover image for Reaching out : interpersonal effectiveness and self-actualization

Reaching out : interpersonal effectiveness and self-actualization

Reaching out : interpersonal effectiveness and self-actualization

by

Johnson, David W., 1940-

Format:

Books

Publication Date

1993

Excerpt:

Interpersonal communication.

Available: Copies:

12.

Cover image for Men are from Mars women are from Venus.

Men are from Mars women are from Venus.

by

Gray, John, 1951-

Format:

Books

Publication Date

1993

Excerpt:

Communication in marriage.

Available: Copies:

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Author

Johnson, David W., 1940-

(6)

Adler, Ronald B. (Ronald Brian), 1946-

(5)

Du Plooy-Cilliers, F. (Franzél)

(5)

Louw, M. (Marianne)

(5)

Evans, D. R. (David Richard), 1940-

(4)

Koester, Jolene.

(4)

Lustig, Myron W.

(4)

Miller, Katherine, 1959-

(4)

De Bono, Edward, 1933-

(3)

DeVito, Joseph A.

(3)

Turner, Lynn H.

(3)

Afifi, Walid A.

(2)

Andersen, Peter A.

(2)

Ash Quarry Productions.

(2)

(2)

Braithwaite, Dawn O.

(2)

Burton, Graeme.

(2)

Canary, Daniel J.

(2)

Dimbleby, Richard.

(2)

Dobkin, Bethami A.

(2)

Elmhorst, Jeanne Marquardt.

(2)

Gray, John, 1951-

(2)

Grobler, H. D. (Hanka Dorothee)

(2)

Guerrero, Laura K.

(2)

Hunsaker, Phillip L.

(2)

(2)

Ling, Richard Seyler.

(2)

O'Rourke, James S., 1946-

(2)

(2)

Proctor, Russell F.

(2)

(2)

West, Richard L.

(2)

(2)

Aamodt, Michael G.

(1)

Adler, Ronald B. (Ronald Brian), 1946- Communicating at work : principles and practices for business and the professions 9th ed.

(1)

Adler, Ronald B. (Ronald Brian), 1946- Understanding human communication. 8th ed.

(1)

Allen, Mike, 1959- editor of compilation.

(1)

Anthony, Mitch.

(1)

(1)

Australian Institute of Management. N.S.W. Division. Training Centre.

(1)

(1)

(1)

(1)

Baxter, Leslie A.

(1)

(1)

Berger, Charles R.

(1)

(1)

Bogdashina, Olʹga.

(1)

Boothman, Nicholas.

(1)

Boothman, Nicholas. How to connect in business in 90 seconds or less.

(1)

(1)

Bryant, Melanie.

(1)

Burgess, Jean (Jean Elizabeth)

(1)

Burrell, Nancy, editor of compilation.

(1)

(1)

(1)

(1)

(1)

Buzzotta, V. Ralph, 1931-

(1)

Center for Psychosocial Studies.

(1)

Churches, Richard.

(1)

Coates, Jennifer, 1942- author.

(1)

(1)

Collins, Sandra Dean.

(1)

Crossman, Joanna, author.

(1)

Cupach, William R.

(1)

Dainton, Marianne.

(1)

Daly, John A. (John Augustine), 1952-

(1)

De Janasz, Suzanne C.

(1)

De Janasz, Suzanne C. Interpersonal skills in organisations.

(1)

(1)

(1)

Dickson, David, 1950-

(1)

Diefendorff, James.

(1)

Dodd, Carley H.

(1)

Donner, Jonathan.

(1)

(1)

Du Plooy-Cilliers, F

(1)

Du Toit, T. N. (Thomas Naude), 1922-

(1)

(1)

Duke, Marshall P.

(1)

Durkin, Dianne M., 1947-

(1)

Durré, Linnda.

(1)

Erchul, William

(1)

(1)

(1)

(1)

Fischer, Agneta, 1958-

(1)

(1)

(1)

(1)

Fourie, Margaret.

(1)

Garner, Alan, 1950-

(1)

Gayle, Barbara Mae, editor of compilation.

(1)

Gold, Natalie, 1976-

(1)

Goodman, Jane E., 1956-

(1)

Goulston, Mark.

(1)

Grandey, Alicia.

(1)

Hamaker, Molly.

(1)

Handley, Jenny.

(1)

Hanson, Jarice.

(1)

(1)

Harkins, Thomas E..

(1)

(1)

Hasson, Gill, author.

(1)

Hayashi, Shawn Kent.

(1)

(1)

Hjorth, Larissa.

(1)

Holtgraves, Thomas.

(1)

Hughes, Marcia.

(1)

Hybels, Saundra Communicating effectively 8th ed.

(1)

Hynes, Geraldine E. Managerial communication : strategies and applications 4th ed.

(1)

Insight Media (Firm)

(1)

JWA Video (Firm)

(1)

Jack Wilson and Associates.

(1)

Jensen, Klaus Bruhn.

(1)

(1)

Johnson, John R. (John Richard), 1949 Oct. 28-

(1)

Karns, Michelle.

(1)

Karns, Michelle. Trick bag.

(1)

Kaye, Michael, 1940-

(1)

(1)

(1)

Lang, Barbara, 1934-

(1)

Lefton, Robert Eugene, 1931-

(1)

Lucas, Robert W.

(1)

Luecke, Richard.

(1)

Mamabolo, Kgwadi.

(1)

Manstead, A. S. R.

(1)

Maxwell, John C., 1947-

(1)

Mazlish, Elaine.

(1)

Mbedzi, Rembuluwani Paul.

(1)

McCormack, Joseph, 1965- author.

(1)

McIntosh, Perry.

(1)

Miller, Katherine, 1959- author.

(1)

Monaghan, Leila Frances, 1960-

(1)

Moran, Marty, 1961-

(1)

Moss, Sylvia, 1937-

(1)

Murphy, Jim, 1944-. Managing conflict at work.

(1)

Nel, François.

(1)

Nowicki, Stephen.

(1)

(1)

O'Donnell, Aoife, author.

(1)

(1)

Oetzel, John G.

(1)

Orey, Maureen C.

(1)

Osborne, Christina.

(1)

Pace, R. Wayne.

(1)

Parkinson, Brian, 1958-

(1)

Patterson, K. D.

(1)

Patterson, Kerry, 1946-

(1)

(1)

(1)

Pedersen, Per E. (Per Egil)

(1)

Perkins, P. S. (Pamela S.), 1959-

(1)

Perlman, Daniel.

(1)

Pinner, David (David S.)

(1)

Preece, Jenny, 1949-

(1)

Preiss, Raymond W., editor of compilation.

(1)

Prescott, David.

(1)

(1)

(1)

Raymond, Geoffrey.

(1)

Raynes, Bobbie L.

(1)

Richardson, Ingrid, 1966-

(1)

Robbins, Stephen P., 1943-

(1)

Roberts, Nancy C.

(1)

Rohman, Jane M.

(1)

Rose, India Barton.

(1)

Rosenfeld, Lawrence B.

(1)

Rubin, Rhea Joyce.

(1)

Rupp, Deborah E., 1975-

(1)

Sadler, R. K. (Rex Kevin)

(1)

Saunders, Christine.

(1)

Scheeres, Hermine.

(1)

(1)

(1)

Servaes, Jan, 1952- editor.

(1)

Seven Dimensions Films of Australia.

(1)

Smith, Sandi W.

(1)

Socha, Thomas J.

(1)

Spitzberg, Brian H.

(1)

(1)

Stone, Douglas.

(1)

Stringer, Maurice.

(1)

Tannen, Deborah.

(1)

Terrell, James Bradford, 1951-

(1)

(1)

Thier, Marian J.

(1)

Thompson, Neil, 1955- author.

(1)

Ting-Toomey, Stella.

(1)

Trompenaars, Fons.

(1)

Tubbs, Stewart L., 1943-

(1)

(1)

Tuleja, Elizabeth A.

(1)

Van Dijk, Pieter, 1964-

(1)

Van der Linde, Louise.

(1)

Vangelisti, Anita L.

(1)

Verderber, Kathleen S., 1949-

(1)

Verderber, Rudolph F.

(1)

Format

(156)

Electronic Resources

(5)

(1)

(1)

(1)

Item Category 1

Developer Books

Non-Fiction Books

Prescribed Books

Recommended Books

Reference Books

Material Type

Audio-visual Material

Audio-visual equipment

Prescribed books

Recommended Books

Reference Books

Language

(160)

(1)

Library

RC Bloemfontein

RC Braamfontein

RC Nelson Mandela Bay

RC Pietermaritzburg

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

Shelf Location

On-Shelf Blackboard Learn (IIE CAT only)

On-Shelf Faculty Humanities (IIE CAT only)

On-Shelf Lecturer

On-Shelf Student

Reference Material

Standard shelving location

Store Room/Cupboard

Withdrawn from the collection

Publication Date

Subject

Interpersonal communication.

(114)

Interpersonal relations.

(45)

Business communication.

(17)

(15)

Communication in organizations.

(12)

Communication in management.

(11)

Interpersonal conflict.

(11)

Intercultural communication.

(10)

Conflict management.

(9)

Communication in personnel management.

(7)

Self-actualization (Psychology)

(7)

Psychology, Industrial.

(6)

Communication in organizations -- Case studies.

(5)

Intercultural communication -- South Africa.

(5)

Interpersonal communication -- South Africa.

(5)

Organizational behavior.

(5)

Communicative competence -- United States.

(4)

Customer relations.

(4)

Interpersonal communication -- Programmed instruction.

(4)

Interviewing -- Programmed instruction.

(4)

Supervision of employees.

(4)

Assertiveness (Psychology)

(3)

Communication in social work.

(3)

Interpersonal communication -- Technological innovations -- Social aspects.

(3)

(3)

(3)

Mobile communication systems -- Social aspects.

(3)

Problem employees.

(3)

Public speaking.

(3)

(3)

(2)

Client-centered psychotherapy.

(2)

Communication -- Social aspects.

(2)

Communication and culture.

(2)

Communication in families.

(2)

Communication in marriage.

(2)

Conflict (Psychology)

(2)

Conversation analysis.

(2)

Corporate culture.

(2)

(2)

Employee motivation.

(2)

Executive ability.

(2)

Executives -- Training of.

(2)

Gestion du personnel.

(2)

Information technology -- Social aspects.

(2)

Interest (Psychology)

(2)

Internet -- Social aspects.

(2)

Interpersonal communication -- Philosophy.

(2)

Interpersonal communication -- Study and teaching.

(2)

Interpersonal communication -- United States.

(2)

Interpersonal communication -- United States.

(2)

Mental health -- Netherlands.

(2)

Neurolinguistic programming.

(2)

Oral communication.

(2)

Personnel management.

(2)

Psychotherapy -- Netherlands.

(2)

Psychotherapy -- Social aspects.

(2)

Psychotherapy patients -- Interviews.

(2)

Relations humaines.

(2)

Self-management (Psychology)

(2)

Social interaction.

(2)

Sociolinguistics.

(2)

Success in business.

(2)

Therapist and patient.

(2)

Thought and thinking.

(2)

Translating and interpreting.

(2)

(1)

(1)

Asperger's syndrome -- Patients -- Language.

(1)

(1)

Autistic children -- Language.

(1)

BUSINESS & ECONOMICS / Management.

(1)

Behaviour modification.

(1)

Body language in children.

(1)

(1)

Business communication -- Problems, exercises, etc.

(1)

Business consultants.

(1)

Business networks.

(1)

CTC staff development.

(1)

Cell phones -- Social aspects.

(1)

Children and adults.

(1)

Cognitieve processen.

(1)

Cognition and culture.

(1)

Cognition in children.

(1)

Communicatief handelen

(1)

Communication -- Psychological aspects.

(1)

Communication -- Social aspects -- Problems, exercises, etc.

(1)

Communication -- Technological innovations.

(1)

Communication and culture -- Technological innovations.

(1)

Communication in business.

(1)

Communication in families -- Research -- United States.

(1)

Communication in organizations -- Study and teaching -- Activity programs.

(1)

Communication in organizations -- Study and teaching.

(1)

Communication in public health.

(1)

Communication interpersonnelle.

(1)

Communication models.

(1)

Communication skills

(1)

Communicative disorders in children.

(1)

Computer networks -- Social aspects.

(1)

Conflit interpersonnel.

(1)

(1)

(1)

Creative thinking.

(1)

Culture conflict.

(1)

(1)

Culturele aspecten.

(1)

Culturele verschillen.

(1)

Customer services -- United States.

(1)

Decision making.

(1)

(1)

Developmental psychology.

(1)

(1)

(1)

Dysfunctional families.

(1)

Electronic books.

(1)

Emotional intelligence.

(1)

Emotions -- Cross-cultural studies.

(1)

Emotions -- Social aspects.

(1)

Emotions -- Sociological aspects.

(1)

Employee empowerment.

(1)

Employee loyalty.

(1)

Employees -- Attitudes.

(1)

Employees -- Counseling of.

(1)

Employees -- Training of.

(1)

Ethnic conflict.

(1)

Executive coaching.

(1)

FACbuseco ; FACarts ; Communication

(1)

Facilitated communication.

(1)

Families -- Research.

(1)

Family assessment.

(1)

Financial planners.

(1)

Gaststättengewerbe.

(1)

Geestelijke gezondheidszorg.

(1)

Goal setting in personnel management.

(1)

Group problem solving.

(1)

(1)

Hospitality industry -- Employees -- Training of.

(1)

(1)

(1)

Humans Memory (Mental processes)

(1)

INTERPERSONAL COMMUNICATION.

(1)

Influence (Psychology)

(1)

Information services industry -- Employees.

(1)

Instructional films.

(1)

(1)

Intercultural communicatiion.

(1)

Interculturele communicatie.

(1)

Intergenerational communication.

(1)

Internationaal bedrijfsleven.

(1)

Interpersonal Relations.

(1)

Interpersonal communication

(1)

Interpersonal communication -- Case studies.

(1)

Interpersonal communication -- Cross-cultural studies.

(1)

Interpersonal communication -- Handbooks, manuals, etc.

(1)

Interpersonal communication -- Problems, exercises, etc.

(1)

Interpersonal communication -- Religious aspects -- Christianity.

(1)

Interpersonal communication -- Research -- United States.

(1)

Interpersonal communication -- Research.

(1)

Interpersonal communication -- Social aspects.

(1)

Interpersonal communication in children -- Problems, exercises, etc.

(1)

Interpersonal relations -- Handbooks, manuals, etc.

(1)

Interpersonal relations -- Religious aspects -- Christianity.

(1)

Interpersonal relations in children.

(1)

Interpersonal relationships

(1)

Interpersonal skills

(1)

Interpersonale Kommunikation.

(1)

Interpersoonlijke communicatie.

(1)

Investment advisors.

(1)

Kennisverwerving.

(1)

Kişilerarasi iletişim.

(1)

Kişilerarasi ilişkiler.

(1)

Kişilerarasi çatışma.

(1)

(1)

Language acquisition.

(1)

Language and culture.

(1)

Language and languages -- Sex differences.

(1)

Language and languages.

(1)

Language and sex.

(1)

(1)

Library users -- United States.

(1)

Lieu de travail.

(1)

(1)

MENTAL DEVELOPMENT.

(1)

Management -- Psychological aspects.

(1)

Management development.

(1)

(1)

Men -- Interpersonal relations with women.

(1)

(1)

Mother and infant.

(1)

Newsletters -- Publishing.

(1)

Nonfiction films.

(1)

Nonverbal communication in children.

(1)

Nonverbal communication in the workplace.

(1)

Nonverbal communication.

(1)

Office politics.

(1)

Old age -- Social aspects.

(1)

Older people -- Communication.

(1)

Older people -- Health and hygiene.

(1)

Organisatieontwikkeling

(1)

(1)

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