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1. 
Cover image for Best face forward : why companies must improve their service interfaces with customers
by 
Rayport, Jeffrey F.
Format: 
Books
Publication Date 
2005
Excerpt: 
amalgam of people and machines to work -- 7. Managing interface systems -- 8. The interface audit.
Available: Copies:
2. 
Cover image for Corporate social responsibility : case studies for management accountants
by 
Norris, Gweneth.
Format: 
Books
Publication Date 
2005
Excerpt: 
Management audit -- Case studies.
Available: Copies:
3. 
Cover image for Information technology auditing and assurance
by 
Hall, James A., 1944-
Format: 
Books
Publication Date 
2005
Excerpt: 
-Commerce -- 6. Enterprise Resource Planning Systems -- 7. Computer Assisted Audit Tools and Techniques -- 8
Available: Copies:
4. 
Cover image for Controller's guide : roles and responsibilities for the first years
by 
Bragg, Steven M.
Format: 
Books
Publication Date 
2005
Excerpt: 
audit function -- 9. Globalization : complexities and opportunities -- 10. Recruiting, training, and
Available: Copies:
5. 
Cover image for Business and society : a strategic approach to social responsibility
by 
Thorne, Debbie M.
Format: 
Books
Publication Date 
2005
Excerpt: 
-- Environmental issues -- Strategic philanthropy -- The social audit -- Cases.
Available: Copies:
6. 
Cover image for The management system auditor's handbook
by 
Kausek, Joe, 1957-
Format: 
Books
Publication Date 
2005
Excerpt: 
Management audit.
Available: Copies:
7. 
Cover image for Information technology auditing and assurance
by 
Hall, James A., 1944-
Format: 
Books
Publication Date 
2005
Excerpt: 
-Commerce -- 6. Enterprise Resource Planning Systems -- 7. Computer Assisted Audit Tools and Techniques -- 8
Available: Copies:
8. 
Cover image for Auditing for managers : the ultimate risk management tool
by 
Pickett, K. H. Spencer.
Format: 
Books
Publication Date 
2005
Excerpt: 
approaches -- 5. The manager's initial audit -- 6. The team's initial audit -- 7. The manager's initial
Available: Copies:
9. 
Cover image for Principles of auditing : an introduction to international standards of auditing
by 
Hayes, Rick Stephan, 1946-
Format: 
Books
Publication Date 
2005
Excerpt: 
documentation and working papers -- 12. Audit reports and communication -- 13. Overview of a group audit -- 14
Available: Copies:
by 
Marx, B. (Benjamin), 1964-
Format: 
Books
Publication Date 
2004
Excerpt: 
responsibilities -- Audit evidence.
Available: Copies:
by 
Gowar, H. R. (Humphrey Robert)
Format: 
Books
Publication Date 
2004
Excerpt: 
Audit Education,
Available: Copies:
12. 
Cover image for Marketing : a complete guide in pictures
by 
McDonald, Malcolm.
Format: 
Books
Publication Date 
2004
Excerpt: 
planning process II -- 4. The customer and market audit -- 5. The product audit -- 6. Setting marketing
Available: Copies:
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