Workplace -- Ch. 8. Organizational Communication -- Ch. 9. Group Processes and Work Teams -- Ch. 10. Making

Intercultural communication.

-- Innovation and planning -- Organizing work -- Decision making -- Staffing systems -- Performance appraisal

Communication in management.

Specific Types of Foodservices -- Steps in the Planning Procedure -- The Prospectus: The Planning Team

Advertising and promotion : an integrated marketing communications perspective / Belch, George E

Communication design : principles, methods, and practice / Frascara, Jorge.

's product and service policies need tightening -- Your company's brand-building and communication skills are

cultural and ethical environment -- Planning : Decision making ; The basic planning process ; Strategic

Resources, and Culture -- Leadership and Management -- Planning -- Organizing -- Communication and Decision

-- Planning merchandise assortments -- Buying systems -- Buying merchandise assortments -- Buying systems

-based assessment -- Interactive listening and reading -- Foregrounding oral communication -- Foregrounding written