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1. 
Cover image for Principles of service marketing and management
Principles of service marketing and management
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
2002
Excerpt: 
Technology on Services -- ch. 17. Organizing for Service Leadership.
Available: Copies:
2. 
Cover image for Effective marketing : creating and keeping customers
Effective marketing : creating and keeping customers
by 
Zikmund, William G.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1102/00051584-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1102/00051584-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1102/00051584-d.html
Format: 
Books
Publication Date 
2002
Excerpt: 
-- Information technology and marketing research -- Consumer behavior -- Business markets and organizational
Available: Copies:
3. 
Cover image for Living in the Information Age : a new media reader
Living in the Information Age : a new media reader
by 
Bucy, Erik P., 1963-
Format: 
Books
Publication Date 
2002
Excerpt: 
. Dystopian views of information technology -- -- V. New technologies and the public sphere -- 12. Electronic
Available: Copies:
4. 
Cover image for Computing essentials, 2002-2003
Computing essentials, 2002-2003
Computing essentials, 2002-2003
by 
O'Leary, Timothy J., 1947-
Format: 
Books
Publication Date 
2002
Excerpt: 
, ergonomics, and the environment -- 10. Your future and information technology -- The evolution of the
Available: Copies:
5. 
Cover image for Lifeskills and career counselling
Lifeskills and career counselling
Lifeskills and career counselling
by 
Maree, Kobus, 1951-
Format: 
Books
Publication Date 
2002
Excerpt: 
psychodynamic perspective -- Information and communication technology skills -- Job-finding skills
Available: Copies:
6. 
Cover image for Microsoft Excel 2002 : complete concepts and techniques
Microsoft Excel 2002 : complete concepts and techniques
by 
Shelly, Gary B.
Format: 
Books
Publication Date 
2002
Excerpt: 
Course Technology,
Available: Copies:
7. 
Cover image for The manager pool : patterns for radical leadership
The manager pool : patterns for radical leadership
The manager pool : patterns for radical leadership
by 
Olson, Don Sherwood, 1951-
Format: 
Books
Publication Date 
2002
Excerpt: 
High technology industries -- Management.
Available: Copies:
8. 
Cover image for Web portals and higher education : technologies to make IT personal
Web portals and higher education : technologies to make IT personal
by 
Katz, Richard N.
Format: 
Books
Publication Date 
2002
Excerpt: 
Educational technology.
Available: Copies:
9. 
Cover image for The paradox of American power : why the world's only superpower can't go it alone
The paradox of American power : why the world's only superpower can't go it alone
The paradox of American power : why the world's only superpower can't go it alone
by 
Nye, Joseph S.
Format: 
Books
Publication Date 
2002
Excerpt: 
Information technology -- Political aspects -- United States.
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10. 
Cover image for Creative destruction : how globalization is changing the world's cultures
Creative destruction : how globalization is changing the world's cultures
Creative destruction : how globalization is changing the world's cultures
by 
Cowen, Tyler.
Table of contents
Table of contents http://www.loc.gov/catdir/toc/prin032/2001059166.html
Publisher description http://www.loc.gov/catdir/description/prin021/2001059166.html
Sample text http://www.loc.gov/catdir/samples/prin031/2001059166.html
Format: 
Books
Publication Date 
2002
Excerpt: 
1. Trade between Cultures -- 2. Global Culture Ascendant: The Roles of Wealth and Technology -- 3
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11. 
Cover image for New perspectives on Microsoft Excel 2002 : comprehensive
New perspectives on Microsoft Excel 2002 : comprehensive
New perspectives on Microsoft Excel 2002 : comprehensive
by 
Parsons, June Jamrich.
Format: 
Books
Publication Date 
2002
Excerpt: 
Course Technology/Thomson Learning,
Available: Copies:
12. 
Cover image for Creating regional wealth in the innovation economy : models, perspectives, and best practices
Creating regional wealth in the innovation economy : models, perspectives, and best practices
Creating regional wealth in the innovation economy : models, perspectives, and best practices
by 
Saperstein, Jeff.
Format: 
Books
Publication Date 
2002
Excerpt: 
High technology industries -- Location.
Available: Copies:
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