Customer relationship management / Anderson, Kristin, 1962-

fulfilling their promise of helping to balance work and family demands. Researchers in management, business

Woods, Robert H. Quality leadership and management in the hospitality industry.

Conflict management.

Conflict management -- Africa, Sub-Saharan.

-- Understanding work teams -- Communication -- Leadership and trust -- Power and politics -- Conflict and

-- Managing conflict and negotiation -- Organizational process. Organizational communication in the Internet

-- "No YOU rioted!" : the pursuit of conflict in the management of "lay" and "expert" discourses on

Conflict management -- Cross-cultural studies.

Conflict management -- Case studies.

Conflict management -- Vocational guidance.

Conflict management.