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1. 
Cover image for The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success
by 
Sant, Tom.
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Carnegie?s Heirs -- Making It Work for You -- Elmer Wheeler: The Magic of Words -- Making Your Sales Sizzle
Available: Copies:
2. 
Cover image for The persona lifecycle : keeping people in mind throughout product design
by 
Pruitt, John.
Format: 
Books
Publication Date 
2006
Excerpt: 
personas work : the psychological evidence / by Jonathan Grudin -- Appendix A: G4K organizational archetype
Available: Copies:
3. 
Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships
by 
Green, Charles H.
Format: 
Books
Publication Date 
2006
Excerpt: 
listening a gift, not a skill -- Work the same side of the table -- Pick the right customers -- Answering
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4. 
Cover image for Untapped : creating value in underserved markets
by 
Weiser, John, 1955-
Format: 
Books
Publication Date 
2006
Excerpt: 
supply chain -- Accelerating product and process innovation -- Building partnerships that work
Available: Copies:
5. 
Cover image for E-business strategy, sourcing, and governance
by 
Gottschalk, Petter, 1950-
Format: 
Books
Publication Date 
2006
Excerpt: 
Ch. I. Theories of the firm -- Ch. II. E-business -- Ch. III. IS/IT strategy work -- Ch. IV
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6. 
Cover image for The Internet and workplace transformation
by 
Simmers, Claire, 1950-
Format: 
Books
Publication Date 
2006
Excerpt: 
Work environment.
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7. 
Cover image for The older worker advantage : making the most of our aging workforce
by 
Shea, Gordon F., 1925-
Format: 
Books
Publication Date 
2006
Excerpt: 
work teams -- Overcoming low individual and work group productivity -- Creating alternative work
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8. 
Cover image for Efficiency in learning : evidence-based guidelines to manage cognitive load
by 
Clark, Ruth Colvin.
Format: 
Books
Publication Date 
2006
Excerpt: 
from worked examples to practice to impose mental work gradually -- Put working memory to work with
Available: Copies:
9. 
Cover image for Change management : altering mindsets in a global context
by 
Nilakant, V., 1952-
Format: 
Books
Publication Date 
2006
Excerpt: 
"Based on their extensive research and work with organisations, V. Nilakant and S. Ramnarayan
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10. 
Cover image for Learning, working and living : mapping the terrain of working life learning
by 
Antonacopoulou, Elena P.
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Reflection in learning at work / Steen Høyrup -- How to 'bridge the gap' : experiences in connecting the
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by 
Thompson, Neil, 1955-
Format: 
Books
Publication Date 
2006
Excerpt: 
Social work education.
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12. 
Cover image for Dialogue, skill and tacit knowledge
by 
Göranzon, Bo, 1941-
Format: 
Books
Publication Date 
2006
Excerpt: 
of the dialogue seminar / Bo Goranzon and Maria Hammaren -- Part II: Theatre and work -- A dwelling
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