organization -- Finding target market opportunities with market segmentation -- Evaluating opportunities in the

Data management : an organizational perspective / Watson, Richard Thomas.

Competing in the information age : strategic alignment in practice / Luftman, Jerry N.

Quality management for information and library managers / Brophy, Peter, 1950-

-Compiled Databases -- Ch. 3. The Value of a Customer Information File -- Ch. 4. Blueprinting Customer Contact

organization of data will transform the way we gather information, and whether information can or cannot be

Guide to the use of libraries and information sources / Gates, Jean Key.

Process innovation : reengineering work through information technology / Davenport, Thomas H., 1954-

Organizational effectiveness.

-- Environment and Resource Analysis -- Introduction -- Importance of a Regional Tourism Organization and

. Levine and Richard L. Moreland -- The social organization of distributed cognition / Edwin Hutchins

Information System -- Chapter Four Appendix: Sources of Secondary Data -- The Field of International Business