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13. 
Cover image for Outsourcing state and local government services : decision-making strategies and management methods
Outsourcing state and local government services : decision-making strategies and management methods
by 
O'Looney, John.
Format: 
Books
Publication Date 
1998
Excerpt: 
Municipal services -- United States -- Contracting out.
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14. 
Cover image for Quality management for information and library managers
Quality management for information and library managers
Quality management for information and library managers
by 
Brophy, Peter, 1950-
Format: 
Books
Publication Date 
1996
Excerpt: 
. Contracting out and charters for libraries -- 14. Implementing quality management: from theory to action
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