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13.

Strategic management : concepts and cases

Thompson, Arthur A., 1940-

Format:

Books

Publication Date

2001

Excerpt:

Kimpton Hotel & Restaurant Group -- Brithinee Electric in 1999: raising the standards -- The Rococco New

Available: Copies:

14.

Front office : procedures, social skills, yield and management

Abbott, Peter.

Format:

Books

Publication Date

1999

Excerpt:

Hotel front desk personnel.

Available: Copies:

15.

Managing facilities

Jones, Christine, MIMgt. MHCIMA.

Publisher description http://catdir.loc.gov/catdir/description/els033/98111564.html
Table of contents http://catdir.loc.gov/catdir/toc/els032/98111564.html

Format:

Books

Publication Date

1998

Excerpt:

Hotel management.

Available: Copies:

16.

The business of hotels

Medlik, S.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1117/95168613-d.html

Format:

Books

Publication Date

1994

Excerpt:

Hotel management.

Available: Copies:

17.

The Heinemann book of contemporary African short stories

Ndebele, Njabulo S. (Njabulo Simakahle)

Format:

Books

Publication Date

1992

Excerpt:

the foreign woman / Road block / Converging city / The hotel / The housegirl / The miracle / Weaverdom

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