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13. 
Cover image for First, break all the rules : what the world's greatest managers do differently
by 
Buckingham, Marcus.
Format: 
Books
Publication Date 
2005 1999
Excerpt: 
-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how
Available: Copies:
15. 
Cover image for Democracy and regulation : how the public can govern essential services
by 
Palast, Greg.
Format: 
Electronic Resources
Publication Date 
2003
Excerpt: 
? ""; "" Consultation is not participation ""; ""Employees, service quality and democracy ""; ""Failings of the American
Available: Copies:
16. 
Cover image for Good business : leadership, flow, and the making of meaning
by 
Csikszentmihalyi, Mihaly.
Format: 
Books
Publication Date 
2003
Excerpt: 
Reveals how business leaders, managers, and even employees can find their "flow" and contribute not
Available: Copies:
17. 
Cover image for Dealing with difficult people
by 
Osborne, Christina.
Format: 
Books
Publication Date 
2002
Excerpt: 
Employees -- Counseling of.
Available: Copies:
18. 
Cover image for A company of leaders : five disciplines for unleashing the power in your workforce
by 
Spreitzer, Gretchen M.
Format: 
Books
Publication Date 
2001
Excerpt: 
Employee empowerment.
Available: Copies:
19. 
Cover image for Organizational behavior
by 
Kreitner, Robert.
Format: 
Electronic Resources
Publication Date 
2001
Excerpt: 
employee's potential -- Organizational culture and ethics -- International OB: managing across cultures
Available: Copies:
20. 
Cover image for Innovating the corporation : creating value for customers and shareholders
by 
Kuczmarski, Thomas D., 1951-
Format: 
Books
Publication Date 
2001 2000
Excerpt: 
Employees -- Effect of technological innovations on -- United States.
Available: Copies:
21. 
Cover image for The soul of the new consumer : authenticity -- what we buy and why in the new economy
by 
Lewis, David, 1942-
Format: 
Books
Publication Date 
2000
Excerpt: 
involved -- The rise of third places -- Information encourages involvement -- Why employees must be as
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