Visual perception.

WWW) -- Functions of communication -- The communication process -- Perception, listening and feedback

perception and learning -- Customer motivation -- Customer attitudes -- Personality and self

: thinking about the social world -- Social perception: perceiving and understanding others -- Attitudes

-- Situational selling : selling approaches depend on value perceptions of both buyer and seller -- Phase one

The field of social psychology -- Social cognition -- Social perception -- Attitudes -- The self

, goals, and involvement -- Ch. 8. Perception : worlds of sensations -- Ch. 9. Experience, learning, and

Consumer Behavior -- 6. Consumer Perception -- 7. Consumer Learning -- 8. Consumer Attitude Formation and

the social world -- Social perception: perceiving and understanding others -- The self: answering the

institution. The role of self-esteem in perception and behaviour. Self-actualisation. Setting goals. Career