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13.

Conducting tours

Mancini, Marc, 1946-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1103/00043132-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1103/00043132-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1103/00043132-d.html

Format:

Books

Publication Date

2001

Excerpt:

psychology -- Working with hotels -- Air travel and tours -- Suppliers and attractions -- Expecting the

Available: Copies:

14.

Principles of hotel front office operations

Baker, Sue, 1952-

Format:

Books

Publication Date

2000

Excerpt:

Principles of hotel front office operations / Baker, Sue, 1952-

Available: Copies:

15.

Front office : procedures, social skills, yield and management

Abbott, Peter.

Format:

Books

Publication Date

1999

Excerpt:

Hotel front desk personnel.

Available: Copies:

16.

Managing facilities

Jones, Christine, MIMgt. MHCIMA.

Publisher description http://catdir.loc.gov/catdir/description/els033/98111564.html
Table of contents http://catdir.loc.gov/catdir/toc/els032/98111564.html

Format:

Books

Publication Date

1998

Excerpt:

Hotel management.

Available: Copies:

17.

Food and beverage management

Davis, Bernard.

Table of contents http://catdir.loc.gov/catdir/toc/els033/98184730.html
Publisher description http://catdir.loc.gov/catdir/description/els033/98184730.html

Format:

Books

Publication Date

1998

Excerpt:

popular catering -- 18. Food and beverage management in hotels and quality restaurants -- 19. Food and

Available: Copies:

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