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13. 
Cover image for A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people
A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people
by 
Scott, Gini Graham.
Table of contents http://www.loc.gov/catdir/toc/ecip049/2003020908.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Interpersonal conflict.
Available: Copies:
14. 
Cover image for The art of managing everyday conflict : understanding emotions and power struggles
The art of managing everyday conflict : understanding emotions and power struggles
by 
Fisher, Erik A., 1966-
Table of contents http://www.loc.gov/catdir/toc/fy045/2003066140.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Interpersonal conflict.
Available: Copies:
15. 
Cover image for Negotiation : interpersonal approaches to intergroup conflict
Negotiation : interpersonal approaches to intergroup conflict
by 
Shapiro, Daniel, 1971-
Format: 
Books
Publication Date 
2004
Excerpt: 
Negotiation : interpersonal approaches to intergroup conflict / Shapiro, Daniel, 1971-
Available: Copies:
16. 
Cover image for Dealing with difficult people
Dealing with difficult people
by 
Osborne, Christina.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html
Format: 
Books
Publication Date 
2002
Excerpt: 
Interpersonal relations.
Available: Copies:
17. 
Cover image for Managing conflict at work! the art of communication
Managing conflict at work! the art of communication
by 
Wilson, Jack.
Format: 
Audio cassette
Publication Date 
2001
Excerpt: 
Managing conflict at work! the art of communication / Wilson, Jack.
Available: Copies:
18. 
Cover image for Understanding disputes : the politics of argument
Understanding disputes : the politics of argument
by 
Caplan, Patricia.
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0601/94034791-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0601/94034791-d.html
Format: 
Books
Publication Date 
1995
Excerpt: 
Communication interpersonnelle.
Available: Copies:
19. 
Cover image for How to handle difficult people. Volume 1., The differences in people.
How to handle difficult people. Volume 1., The differences in people.
How to handle difficult people. Volume 1., The differences in people.
Format: 
Books
Publication Date 
1992
Excerpt: 
Interpersonal conflict.
Available: Copies:
20. 
Cover image for Managing conflict : interpersonal dialogue and third-party roles
Managing conflict : interpersonal dialogue and third-party roles
by 
Walton, Richard E.
Table of contents http://www.gbv.de/dms/bowker/toc/9780201088595.pdf
Format: 
Regular print
Publication Date 
1987
Excerpt: 
Managing conflict : interpersonal dialogue and third-party roles / Walton, Richard E.
Available: Copies:
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