Search Results for Management.

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37 Results Found

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13.

Relationship selling

Johnston, Mark W.

Format:

Books

Publication Date

2010

Excerpt:

Sales management.

Available: Copies:

14.

The relationship revolution : closing the customer promise gap

Hochman, Larry.

Format:

Books

Publication Date

2010

Excerpt:

Customer relations -- Management.

Available: Copies:

15.

Open innovation in the financial services : growing through openness, flexibility and customer integration

Fasnacht, Daniel, 1964-

Format:

Books

Publication Date

2009

Excerpt:

Financial institutions -- Management.

Available: Copies:

16.

The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

Cordón, Carlos.

http://www.gbv.de/dms/zbw/564794457.pdf

Format:

Books

Publication Date

2008

Excerpt:

Lieferanten-Kunden-Beziehung / Wettbewerbsstrategie / Key-Account Management

Available: Copies:

17.

Customer care excellence : how to create an effective customer focus

Cook, Sarah, 1955-

Format:

Books

Publication Date

2008

Excerpt:

Total quality management.

Available: Copies:

18.

What the customer wants you to know : how everybody needs to think differently about sales

Charan, Ram.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0723/2007030980.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-d.html

Format:

Books

Publication Date

2007

Excerpt:

Sales management.

Available: Copies:

19.

The satisfied customer : winners and losers in the battle for buyer preference

Fornell, Claes.

Table of contents only http://www.loc.gov/catdir/toc/ecip0720/2007024932.html

Format:

Books

Publication Date

2007

Excerpt:

-- Things aren't always what they seem : inadvertently damaging customer assets -- Customer asset management

Available: Copies:

20.

The DNA of customer experience : how emotions drive value

Shaw, Colin.

http://www.gbv.de/dms/zbw/525506470.pdf

Format:

Books

Publication Date

2007

Excerpt:

Customer Relationship Management / Emotion / Marketingpolitik.

Available: Copies:

21.

Build your customer strategy : a guide to creating profitable relationships

Barnes, James G.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008676.html

Format:

Books

Publication Date

2006

Excerpt:

are you doing? -- What management needs to know -- Putting it all together.

Available: Copies:

22.

Beyond six sigma : profitable growth throuth customer value creation

Plaster, Gary.

Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005023556.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html

Format:

Books

Publication Date

2006

Excerpt:

Total quality management.

Available: Copies:

23.

Outside innovation : how your customers will co-design your company's future

Seybold, Patricia B.

Format:

Books

Publication Date

2006

Excerpt:

Technological innovations -- Management.

Available: Copies:

24.

Connecting with your customers.

Harvard Business School.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html

Format:

Books

Publication Date

2006

Excerpt:

course in customer relationship management -- What customer-centric really means: seven key insights

Available: Copies:

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