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13.

Teamwork : multi-disciplinary perspectives

Gold, Natalie, 1976-

Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004052229.html
Publisher description http://www.loc.gov/catdir/description/hol053/2004052229.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004052229.html

Format:

Books

Publication Date

2005

Excerpt:

Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004052229.html

Available: Copies:

14.

Mobile communications : re-negotiation of the social sphere

Ling, Richard Seyler.

Publisher description http://www.loc.gov/catdir/enhancements/fy0663/2005925180-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0609/2005925180.html

Format:

Books

Publication Date

2005

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0609/2005925180.html">http://www

Available: Copies:

15.

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

Lucas, Robert W.

Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html

Format:

Books

Publication Date

2005

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip057/2005002634.html">http://www

Available: Copies:

16.

The loyalty advantage : essential steps to energize your company, your customers, your brand

Durkin, Dianne M., 1947-

Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html

Format:

Books

Publication Date

2005

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip055/2004030979.html">http://www

Available: Copies:

17.

The transformative power of dialogue

Roberts, Nancy C.

Full text available online via ScienceDirect Books (restricted access)

Format:

Electronic Resources

Publication Date

2002

Excerpt:

http://ezproxy.lib.monash.edu.au/login?url=http://www.sciencedirect.com/science?_ob=IssueURL&amp

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18.

Online communities : designing usability, supporting sociability

Preece, Jenny, 1949-

Table of Contents http://www.loc.gov/catdir/toc/onix06/00036504.html

Format:

Books

Publication Date

2000

Excerpt:

Table of Contents <a href="http://www.loc.gov/catdir/toc/onix06/00036504.html">http://www

Available: Copies:

19.

Rewarding people : the skill of responding positively

Dickson, David, 1950-

Table of contents http://www.gbv.de/dms/bowker/toc/9780415040952.pdf

Format:

Books

Publication Date

1993

Excerpt:

Table of contents <a href="http://www.gbv.de/dms/bowker/toc/9780415040952.pdf">http://www

Available: Copies:

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