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13.

The theory and practice of change management

Hayes, John, 1943-

Publisher description http://www.loc.gov/catdir/enhancements/fy0701/2006049782-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0701/2006049782-t.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0701/2006049782-t

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14.

Beyond six sigma : profitable growth throuth customer value creation

Plaster, Gary.

Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005023556.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html

Format:

Books

Publication Date

2006

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005023556.html">http://www

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15.

Service orientation : winning strategies and best practices

Allen, Paul R.

Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html

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Books

Publication Date

2006

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t

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16.

The best practices enterprise : a guide to achieving sustainable world-class performance

Kerr, James M.

Table of contents http://www.loc.gov/catdir/toc/ecip067/2006001839.html

Format:

Books

Publication Date

2006

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip067/2006001839.html">http://www

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17.

The solution-centric organization

Eades, Keith M.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html

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Books

Publication Date

2006

Excerpt:

Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0632

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18.

Knowledge management excellence : the art of excelling in knowledge management

Harrington, H. J. (H. James)

Table of contents only http://www.loc.gov/catdir/toc/ecip0612/2006013378.html

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Books

Publication Date

2006

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0612/2006013378.html">http://www

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19.

Alignment : using the balanced scorecard to create corporate synergies

Kaplan, Robert S.

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030504.html

Format:

Books

Publication Date

2006

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip062/2005030504.html">http://www

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20.

Cover image for A perfect mess : the hidden benefits of disorder : how crammed closets, cluttered offices, and on-the-fly planning make the world a better place

A perfect mess : the hidden benefits of disorder : how crammed closets, cluttered offices, and on-the-fly planning make the world a better place

Abrahamson, Eric, 1958-

Table of contents only http://www.loc.gov/catdir/toc/ecip0612/2006012712.html

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Books

Publication Date

2006

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0612/2006012712.html">http://www

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21.

Built to change : how to achieve sustained organizational effectiveness

Lawler, Edward E., III

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005031021.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005031021-d.html

Format:

Books

Publication Date

2006

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip062/2005031021.html">http://www

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22.

Broaden the vision and narrow the focus : managing in a world of paradox

Lucas, J. R. (James Raymond), 1950-

Table of contents http://www.loc.gov/catdir/toc/ecip0516/2005020942.html

Format:

Books

Publication Date

2006

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0516/2005020942.html">http://www

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23.

Managing power and people

Seperich, George J., 1944-

Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005009570.html

Format:

Books

Publication Date

2006

Excerpt:

Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0510/2005009570.html">http://www

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24.

The 9 disciplines of a facilitator : leading groups by transforming yourself

Jenkins, Jon C.

Table of contents only http://www.loc.gov/catdir/toc/ecip0613/2006014168.html

Format:

Books

Publication Date

2006

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0613/2006014168.html">http://www

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