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13. 
Cover image for The sales advantage : how to get it, keep it, and sell more than ever
The sales advantage : how to get it, keep it, and sell more than ever
The sales advantage : how to get it, keep it, and sell more than ever
by 
Crom, J. Oliver.
Sample text http://catdir.loc.gov/catdir/enhancements/fy0641/2002075237-s.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/simon052/2002075237.html
Publisher description http://catdir.loc.gov/catdir/description/simon031/2002075237.html
Format: 
Books
Publication Date 
2003
Excerpt: 
communication: gaining the prospect's attention -- The interview: building trust -- Opportunity analysis
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