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1. 
Cover image for The relationship revolution : closing the customer promise gap
by 
Hochman, Larry.
Format: 
Books
Publication Date 
2010
Excerpt: 
, as precious as oil -- The virtuoso way: how one-to-one relationships revolutionised luxury travel.
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2. 
Cover image for Practising journalism : values, constraints, implications
by 
Rajan, Nalini, 1954-
Format: 
Books
Publication Date 
2005
Excerpt: 
/ Steven S. Ross -- Community radio : luxury or necessity? / Ashish Sen -- 'Youth' and the Indian media
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3. 
Cover image for Descartes' error : emotion, reason, and the human brain
by 
Damasio, Antonio R.
Format: 
Books
Publication Date 
2005
Excerpt: 
many of us have long suspected: emotions are not a luxury, they are essential to rational thinking and
Available: Copies:
4. 
Cover image for Fashion brands : branding style from Armani to Zara
by 
Tungate, Mark, 1967-
Format: 
Books
Publication Date 
2005
Excerpt: 
star -- Retail cathedrals; creativity drives consumption; luxury theme parks and urban bazaars
Available: Copies:
5. 
Cover image for Why we shop : emotional rewards and retail strategies
by 
Pooler, Jim.
Format: 
Books
Publication Date 
2003
Excerpt: 
example, why do people shop for bargain groceries yet purchase the latest luxury-model SUV? Why do people
Available: Copies:
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