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2. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Computer technical support -- Customer services -- Handbooks, manuals, etc.
Available: Copies:
3. 
Cover image for Exam ref 70-411 : administering Windows Server 2012 R2
Exam ref 70-411 : administering Windows Server 2012 R2
by 
Russel, Charlie, author.
Safari Books Online http://proquest.safaribooksonline.com/?fpi=9780133988161
Cover http://swbplus.bsz-bw.de/bsz417228627cov.htm
Volltext http://proquest.tech.safaribooksonline.de/9780133988161
http://proquest.safaribooksonline.com/9780133988161
Format: 
Books
Publication Date 
2014
Excerpt: 
Operating systems (Computers) -- Examinations -- Study guides.
Available: Copies:
6. 
Cover image for An introduction to enterprise architecture
An introduction to enterprise architecture
by 
Bernard, Scott A., author.
Format: 
Books
Publication Date 
2012
Excerpt: 
Information storage and retrieval systems -- Architecture.
Available: Copies:
7. 
Cover image for Architecture of network systems
Architecture of network systems
by 
Serpanos, Dimitrios Nikolaou.
EBSCOhost http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=353481&site=ehost-live
Format: 
Books
Publication Date 
2011
Excerpt: 
Architecture of network systems / Serpanos, Dimitrios Nikolaou.
Available: Copies:
8. 
Cover image for Applied questions on auditing
Applied questions on auditing
Applied questions on auditing
by 
Marx, B. (Benjamin), 1964-
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Pre-engagement and planning activities -- Computers in the audit environment -- Advanced computer
Available: Copies:
9. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
Computer industry -- Customer services -- Management.
Available: Copies:
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