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13.

Reward and recognition enhances employee engagement, creating improved customer satisfaction and ultimately an increase in brand revenue

Hiestermann, Kerry.

Format:

Manuscript

Publication Date

2008

Excerpt:

Reward and recognition enhances employee engagement, creating improved customer satisfaction and

Available: Copies:

14.

Services marketing : people, technology, strategy

Lovelock, Christopher H.

Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2007

Excerpt:

-- Managing Service Employees for Competitive Advantage -- Creating Relationships and Building Customer

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15.

Managing training and development in South Africa

Erasmus, Barney.

Format:

Books

Publication Date

2006

Excerpt:

Employees -- Training of -- South Africa.

Available: Copies:

16.

Finding work : employment experiences of South African graduates

Moleke, Percy.

Format:

Books

Publication Date

2006

Excerpt:

Employees -- Training of -- South Africa -- Statistics.

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17.

Ideas are free : how the idea revolution is liberating people and transforming organizations

Robinson, Alan G.

View this content on BiblioBoard.
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Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=407857
ebrary http://site.ebrary.com/id/10315486
Freading http://www.freading.com/ebooks/details/r:download/OTc4MTYwNTA5MDE3Nw==

Format:

Electronic Resources

Publication Date

2006 2005

Excerpt:

Management -- Employee participation.

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18.

Guts! : companies that blow the door off business-as-usual

Freiberg, Kevin, 1958-

Format:

Books

Publication Date

2005

Excerpt:

-the-box management with a culture based on passion and innovation. They regard their employees not as "human

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19.

First, break all the rules : what the world's greatest managers do differently

Buckingham, Marcus.

Format:

Books

Publication Date

2005 1999

Excerpt:

-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how

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20.

Marketing insights from A to Z : 80 concepts every manager needs to know

Kotler, Philip.

Books24x7 http://www.books24x7.com/marc.asp?bookid=12771
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=152701
ebrary http://site.ebrary.com/id/10299243
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=82571
MyiLibrary http://www.myilibrary.com?id=36368

Format:

Electronic Resources

Publication Date

2003

Excerpt:

Channels; Employees; Entrepreneurship; Experiential Marketing; Financial Marketing; Focusing and Niching

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21.

The career portfolio workbook : using the newest tool in your job-hunting arsenal to impress employers and land a great job

Satterthwaite, Frank.

Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002152912.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002152912.html

Format:

Books

Publication Date

2003

Excerpt:

employers and land a great job / Satterthwaite, Frank.

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22.

Training for organizations

O'Connor, Bridget N., 1952-

Format:

Books

Publication Date

2002

Excerpt:

Employees -- Training of.

Available: Copies:

23.

Self-promotion online : marketing your creative services using web sites, e-mail, and digital portfolios

Benun, Ilise, 1961-

Format:

Books

Publication Date

2001

Excerpt:

work in cyberspace and recruit employees."--Jacket.

Available: Copies:

24.

A company of leaders : five disciplines for unleashing the power in your workforce

Spreitzer, Gretchen M.

Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley044/2001032676.html
Publisher description http://catdir.loc.gov/catdir/description/wiley037/2001032676.html

Format:

Books

Publication Date

2001

Excerpt:

Employee empowerment.

Available: Copies:

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