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1. 
Cover image for Connecting with your customers.
Connecting with your customers.
by 
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Connecting with your customers. Harvard Business School.
Available: Copies:
2. 
Cover image for Command performance : the art of delivering quality service
Command performance : the art of delivering quality service
Format: 
Books
Publication Date 
1994
Excerpt: 
The Harvard business review book series
Available: Copies:
3. 
Cover image for Personal selling
Personal selling
Personal selling
by 
Bogaards, M., author.
Format: 
Books
Publication Date 
2020
Excerpt: 
Business ethics.
Available: Copies:
4. 
Cover image for Supplier relationship management : unlocking the hidden value in your supply base
Supplier relationship management : unlocking the hidden value in your supply base
by 
O'Brien, Jonathan, 1967- author.
Format: 
Books
Publication Date 
2018
Excerpt: 
Business logistics.
Available: Copies:
5. 
Cover image for Personal selling
Personal selling
Personal selling
by 
Van Heerden, Neels, 1957- editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
in personal selling -- 13. Selling of services -- 14. Personal selling in business markets -- 15
Available: Copies:
6. 
Cover image for Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence
Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence
by 
Lewis, Mike, 1975-
Format: 
Books
Publication Date 
2013
Excerpt: 
Social responsibility of business.
Available: Copies:
7. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
BUSINESS & ECONOMICS / Management.
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9. 
Cover image for Customer service : career success through customer loyalty
Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Success in business.
Available: Copies:
10. 
Cover image for The new relationship marketing : how to build a large, loyal, profitable network using the social Web
The new relationship marketing : how to build a large, loyal, profitable network using the social Web
by 
Smith, Mari, 1966-
Format: 
Books
Publication Date 
2011
Excerpt: 
measurable results in a short time. If you're already using social sites to market your business, but want to
Available: Copies:
11. 
Cover image for The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growth
The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growth
by 
Geehan, Sean, author.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html
Format: 
Books
Publication Date 
2011
Excerpt: 
, Crown Partners, Henny Penny, Springer Science + Business Media, Wells Fargo, Intesource, Oracle, and
Available: Copies:
12. 
Cover image for The relationship revolution : closing the customer promise gap
The relationship revolution : closing the customer promise gap
by 
Hochman, Larry.
Format: 
Books
Publication Date 
2010
Excerpt: 
become essential reading for business leaders in the coming years."--BOOK JACKET.
Available: Copies:
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