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by 
Harrington, H. J. (H. James)
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Pillar III: Change management excellence -- Pillar IV: Knowledge management excellence -- Pillar V
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by 
Davenport, Thomas H.
Format: 
Books
Publication Date 
2006
Excerpt: 
Argues that the knowledge-networked innovation economy requires a radically different approach, and
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3. 
Cover image for International management : managing in a diverse and dynamic global environment
by 
Phatak, Arvind V.
Format: 
Books
Publication Date 
2005
Excerpt: 
operations -- Ch. 11. Managing technology and knowledge -- Sect. 3. Managing people and processes across
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by 
Manns, Mary Lynn, 1955-
Format: 
Books
Publication Date 
2005
Excerpt: 
, the authors illuminate patterns for every stage of the change process, knowledge, persuasion, decision
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