-- Pt. I. Data Quality -- 2. The (Often Hidden) Costs of Poor Data and Information -- 3. Assessing and

2

2

1. The nature of knowledge -- 2. Communities of practice -- 3. Organizational learning and learning

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1. Value : capitalize on your information -- 2. Vision : leadership for success -- 3. Control

1. Introduction -- 2. Establishing the ground -- 3. Information auditing: from initial analysis to

Chapter 1: Introduction to information systems -- Chapter 2: Hardware -- Chapter 3: Software