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1. 
Cover image for Conducting tours
Conducting tours
Conducting tours
by 
Mancini, Marc, 1946-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1103/00043132-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1103/00043132-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1103/00043132-d.html
Format: 
Books
Publication Date 
2001
Excerpt: 
psychology -- Working with hotels -- Air travel and tours -- Suppliers and attractions -- Expecting the
Available: Copies:
2. 
Cover image for Principles of hotel front office operations
Principles of hotel front office operations
by 
Baker, Sue, 1952-
Format: 
Books
Publication Date 
2000
Excerpt: 
Principles of hotel front office operations / Baker, Sue, 1952-
Available: Copies:
3. 
Cover image for Marketing for hospitality and tourism
Marketing for hospitality and tourism
Marketing for hospitality and tourism
by 
Kotler, Philip.
Format: 
Books
Publication Date 
1999
Excerpt: 
Hôtels -- Gestion.
Available: Copies:
4. 
Cover image for Front office : procedures, social skills, yield and management
Front office : procedures, social skills, yield and management
by 
Abbott, Peter.
Format: 
Books
Publication Date 
1999
Excerpt: 
Hotel front desk personnel.
Available: Copies:
5. 
Cover image for Hospitality sales and advertising
Hospitality sales and advertising
Hospitality sales and advertising
by 
Abbey, James R.
Format: 
Books
Publication Date 
1998
Excerpt: 
American Hotel & Motel Association. Educational Institute.
Available: Copies:
6. 
Cover image for Managing facilities
Managing facilities
Managing facilities
by 
Jones, Christine, MIMgt. MHCIMA.
Publisher description http://catdir.loc.gov/catdir/description/els033/98111564.html
Table of contents http://catdir.loc.gov/catdir/toc/els032/98111564.html
Format: 
Books
Publication Date 
1998
Excerpt: 
Hotel management.
Available: Copies:
7. 
Cover image for Food and beverage management
Food and beverage management
by 
Davis, Bernard.
Table of contents http://catdir.loc.gov/catdir/toc/els033/98184730.html
Publisher description http://catdir.loc.gov/catdir/description/els033/98184730.html
Format: 
Books
Publication Date 
1998
Excerpt: 
popular catering -- 18. Food and beverage management in hotels and quality restaurants -- 19. Food and
Available: Copies:
8. 
Cover image for Hospitality accounting
Hospitality accounting
Hospitality accounting
by 
Kotas, Richard.
Format: 
Books
Publication Date 
1997
Excerpt: 
-- Departmental accounting -- US uniform system of accounts for hotels -- Interpretation of accounts -- Management
Available: Copies:
9. 
Cover image for Principles of hotel front office operations : a study guide
Principles of hotel front office operations : a study guide
by 
Baker, Sue, 1952-
Format: 
Books
Publication Date 
1994
Excerpt: 
Principles of hotel front office operations : a study guide / Baker, Sue, 1952-
Available: Copies:
10. 
Cover image for Managing projects in hospitality organizations
Managing projects in hospitality organizations
Managing projects in hospitality organizations
by 
Teare, Richard.
Format: 
Books
Publication Date 
1992
Excerpt: 
Hôtels -- Gestion.
Available: Copies:
11. 
Cover image for Introduction to hospitality management
Introduction to hospitality management
Introduction to hospitality management
by 
Iverson, Kathleen M., 1955-
Format: 
Books
Publication Date 
1989
Excerpt: 
Hotel management.
Available: Copies:
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Hotel management.
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Hospitality industry -- Accounting.
(5)
Managerial accounting.
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Hotel front desk personnel.
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