South African human resource management : theory and practice / Swanepoel, Ben, editor, author.

Administrative agencies -- South Africa -- Personnel management.

Operations Bridge -- Service Management and Improvement -- Technical Support -- Training -- Characteristics

Quality management for organizational excellence : introduction to total quality / Goetsch, David L.

Managing training and development / Erasmus, Barney.

and regulatory compliance -- The risk management competency -- Strategic management -- System and

Human resource management : global and Southern African perspectives / Dessler, Gary, 1942-

operations -- Finance and accounting -- Management -- Environmental sustainability and its challenges

Selling and sales management / Jobber, David, 1947-

The call centre training handbook : a complete guide to learning & development in contact centres /

Understanding the global spa industry : spa management / Bodeker, Gerard.

Small business -- South Africa -- Management.