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13.

Cover image for Non-discrimination in international trade in services : 'likeness' in WTO/GATS

Non-discrimination in international trade in services : 'likeness' in WTO/GATS

by

Diebold, Nicolas F.

Publisher description http://www.loc.gov/catdir/enhancements/fy1010/2010022111-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy1010/2010022111-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1010/2010022111-t.html

Format:

Books

Publication Date

2010

Excerpt:

Service industries -- Government policy.

Available: Copies:

14.

Cover image for The handbook of innovation and services : a multi-disciplinary perspective

The handbook of innovation and services : a multi-disciplinary perspective

by

Gallouj, Faïz.

Format:

Books

Publication Date

2010

Excerpt:

Service industries -- Technological innovations.

Available: Copies:

15.

Cover image for Services marketing : a contemporary approach

Services marketing : a contemporary approach

by

Boshoff, Christo.

Format:

Books

Publication Date

2009

Excerpt:

Service industries -- South Africa -- Marketing.

Available: Copies:

16.

Cover image for Services marketing : text and cases.

Services marketing : text and cases.

by

Baron, Steve (J. Steve)

Format:

Books

Publication Date

2009

Excerpt:

Service industries -- Marketing -- Case studies.

Available: Copies:

17.

Cover image for From products to services : insight and experience from companies which have embraced the service economy

From products to services : insight and experience from companies which have embraced the service economy

by

Young, Laurie, 1955-

Format:

Books

Publication Date

2008

Excerpt:

From products to services : insight and experience from companies which have embraced the service

Available: Copies:

18.

Cover image for Driving down cost : how to manage and cut costs - intelligently

Driving down cost : how to manage and cut costs - intelligently

by

Wileman, Andrew.

Format:

Books

Publication Date

2008

Excerpt:

Service industries -- Cost control.

Available: Copies:

19.

Cover image for Services marketing.

Services marketing.

Services marketing.

by

Zeithaml, Valarie A.

Format:

Books

Publication Date

2008

Excerpt:

Service industries -- Marketing.

Available: Copies:

20.

Cover image for WTO -- trade in services

WTO -- trade in services

by

Wolfrum, Rudiger.

Format:

Books

Publication Date

2008

Excerpt:

Service industries -- Law and legislation.

Available: Copies:

21.

Cover image for Introduction to private security

Introduction to private security

Introduction to private security

by

Dempsey, John S.

Format:

Books

Publication Date

2008

Excerpt:

Private security services -- United States.

Available: Copies:

22.

Cover image for Services marketing : people, technology, strategy

Services marketing : people, technology, strategy

by

Lovelock, Christopher H.

Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2007

Excerpt:

Service industries -- Marketing.

Available: Copies:

23.

Cover image for Service management and marketing : customer management in service competition

Service management and marketing : customer management in service competition

by

Grèonroos, Christian, 1947-

Table of contents only http://www.loc.gov/catdir/toc/ecip071/2006030743.html

Format:

Books

Publication Date

2007

Excerpt:

Service management and marketing : customer management in service competition / Grèonroos

Available: Copies:

24.

Cover image for Challenges of managing information quality in service organizations

Challenges of managing information quality in service organizations

by

Al-Hakim, Latif, 1946-

Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019120.html

Format:

Books

Publication Date

2007 2006

Excerpt:

Service industries -- Information technology -- Quality control.

Available: Copies:

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Shelf Location: 1:OS-STUDENT

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Author

Lovelock, Christopher H.

(5)

McDonald, Malcolm.

(3)

Palmer, Adrian, 1955-

(3)

(3)

Al-Hakim, Latif, 1946-

(2)

Bateson, John E. G.

(2)

Bitner, Mary Jo.

(2)

Gremler, Dwayne D.

(2)

Hoffman, K. Douglas.

(2)

Jordaan, Yolanda.

(2)

(2)

Zeithaml, Valarie A.

(2)

(1)

Baron, Steve (J. Steve)

(1)

Baschab, John, 1968-

(1)

Boshoff, Christo.

(1)

Branston, Gill.

(1)

Brophy, Peter, 1950-

(1)

Bryson, J. R., 1963- editor.

(1)

Callaghan, Bill.

(1)

(1)

Clow, Kenneth E.

(1)

Coulling, Kate.

(1)

Daniels, P. W., editor.

(1)

Dempsey, John S.

(1)

Diebold, Nicolas F.

(1)

Djellal, Faridah.

(1)

Drew, John, 1970-

(1)

Du Plessis, P. J. (Phillipus Jacobus), 1943-

(1)

Engelbrecht, Willy Hannes, 1988- editor.

(1)

Fay, John, 1934-

(1)

Feinaugle, Clemens.

(1)

Fisk, Raymond P.

(1)

(1)

(1)

Gallouj, Faïz.

(1)

Great Britain. Office of Government Commerce.

(1)

Grimshaw, Damian.

(1)

Grove, Stephen J. (Stephen John), 1950-

(1)

Grèonroos, Christian, 1947-

(1)

Harris, Kim, 1957-

(1)

Helsdingen, Piet van.

(1)

(1)

Hoffman, K. Douglas. Essentials of services marketing.

(1)

Hsu, Cheng, 1951-

(1)

Jansson, Jan Owen.

(1)

Jaworski, Bernard J.

(1)

John, Joby, 1957-

(1)

Johnston, Robert.

(1)

Jooste, Susina, editor

(1)

(1)

Kotler, Philip.

(1)

Kurtz, David L., 1941-

(1)

(1)

Lucas, Rosemary.

(1)

(1)

Mbigi, Lovemore.

(1)

McCallum, Blair.

(1)

McColl, Rod, 1957-

(1)

McDonald, Malcolm. Marketing planning for services.

(1)

Milakovich, Michael E.

(1)

Milligan, Andy.

(1)

Miozzo, Marcela, 1963-

(1)

(1)

Pant, Somendra.

(1)

Piot, Jon, 1966-

(1)

Pirrie, Angela.

(1)

Prinsloo, Mélani.

(1)

Raa, Thijs ten.

(1)

Rayport, Jeffrey F.

(1)

Roggenhofer, Stefan.

(1)

Rose-Ackerman, Susan.

(1)

Salvendy, Gavriel, 1938-

(1)

(1)

Sarkar, Debashis.

(1)

Schneider, Jakob (Economist)

(1)

Sherman, H. David.

(1)

(1)

Sletten, Eric, 1954-

(1)

(1)

(1)

Stickdorn, Marc, author.

(1)

Stoll, Peter-Tobias.

(1)

Søreide, Tina.

(1)

Taylor, Peter J.

(1)

(1)

Wileman, Andrew.

(1)

Wilson, Aubrey.

(1)

Wolfrum, Rudiger.

(1)

World Scientific (Firm)

(1)

Wright, Lauren.

(1)

(1)

Young, Laurie, 1955-

(1)

Zhu, Joe, 1968-

(1)

Format

(59)

Electronic Resources

(1)

(1)

Item Category 1

Material Type

Language

(61)

Library

Publication Date

Subject

Service industries -- Marketing.

(21)

Customer services.

(7)

Service industries -- Management.

(7)

Service industries.

(7)

Marketing -- Management.

(6)

Professions -- Marketing.

(6)

(5)

Service industries -- Planning.

(3)

Customer services -- Marketing.

(2)

Industrial management.

(2)

Industries -- Security measures.

(2)

Information technology -- Management.

(2)

Private security services.

(2)

Advertising -- Brand name products.

(1)

Asia -- Economic conditions.

(1)

Business Marketing

(1)

Business enterprises -- Africa.

(1)

Business services

(1)

Cities and towns.

(1)

(1)

Corporations -- Finance -- Management.

(1)

Corruption -- Economic aspects.

(1)

(1)

Customer services -- Management

(1)

Customer services -- Management.

(1)

Customer services -- Marketing -- Management.

(1)

Customer services -- South Africa -- Marketing.

(1)

Data envelopment analysis.

(1)

Database management -- Quality control.

(1)

(1)

Dienstensector.

(1)

Dienstleistung.

(1)

Dienstleistungsbetrieb.

(1)

Dienstleistungssektor.

(1)

Economic geography.

(1)

Electronic commerce -- Case studies.

(1)

Electronic commerce -- Planning.

(1)

Export marketing -- United States -- Management.

(1)

(1)

Food service -- Handbooks, manuals, etc.

(1)

Food service management.

(1)

(1)

General Agreement on Trade in Services

(1)

(1)

Hospitality industry -- Personnel management.

(1)

Human engineering -- Handbooks, manuals, etc.

(1)

Industries -- Security measures

(1)

Information networks.

(1)

Information resources management -- Quality control.

(1)

Information resources management.

(1)

Information services -- Great Britain -- Administration.

(1)

Input-output analysis.

(1)

Intergovernmental cooperation.

(1)

International business enterprises -- United States -- Management.

(1)

Internationale ondernemingen.

(1)

Knowledge management.

(1)

Leisure industry -- Great Britain.

(1)

Leisure industry.

(1)

Library administration -- Great Britain.

(1)

Marketing -- Gestion.

(1)

Marketing -- Key accounts.

(1)

Marketing -- South Africa -- Management.

(1)

Marketing -- South Africa.

(1)

(1)

(1)

(1)

Office management.

(1)

Organizational change.

(1)

Personnel management.

(1)

Political corruption -- Economic aspects.

(1)

Private security services -- United States.

(1)

Professions -- South Africa -- Marketing.

(1)

Quality control.

(1)

Quality function deployment.

(1)

Relationship marketing.

(1)

Service industries -- Cost control.

(1)

Service industries -- Government policy.

(1)

Service industries -- Information technology -- Management.

(1)

Service industries -- Information technology -- Quality control.

(1)

Service industries -- Labor productivity.

(1)

Service industries -- Law and legislation.

(1)

Service industries -- Management

(1)

Service industries -- Marketing -- Case studies.

(1)

Service industries -- Marketing -- Management.

(1)

Service industries -- Quality control.

(1)

Service industries -- South Africa -- Marketing.

(1)

Service industries -- Technological innovations -- Management.

(1)

Service industries -- Technological innovations.

(1)

Service industries -- United States -- Management.

(1)

Service industries -- United States -- Marketing.

(1)

Service industries Foreign trade

(1)

Service sector.

(1)

Strategisch management.

(1)

Technological innovations -- Economic aspects.

(1)

Technological innovations.

(1)

Total quality management

(1)

Total quality management -- Great Britain.

(1)

Tourism -- Great Britain.

(1)

Tourism -- Personnel management.

(1)

(1)

Trade regulation.

(1)

(1)

Vocational qualifications -- Great Britain.

(1)

World Trade Organization.

(1)

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