-- Association, cause and effect -- Crystal clear: forecasting versus crystal gazing -- Meetings for decision and

markets and buying behavior -- Measuring market opportunities : forecasting and market knowledge

measurement -- Location and capacity management -- Forecasting -- Production planning -- Service planning

What is operations management? -- Forecasting -- Design of goods and services -- Process design

selection -- Motivation and training -- Organisation and control -- Sales forecasting and budgeting

rate -- Exchange rate forecasting and risk.

intelligence, customer profiling, color and trend forecasting, etc., designers are able to bring something to

forecasting and sales planning -- Motivating salespeople -- Performance evaluations -- Sales force automation