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13. 
Cover image for The springboard : how storytelling ignites action in knowledge-era organizations
by 
Denning, Stephen.
Format: 
Books
Publication Date 
2001
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/els031/00062093.html">http://www
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14. 
Cover image for Sensemaking in organizations
by 
Weick, Karl E.
Format: 
Books
Publication Date 
1995
Excerpt: 
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0655/95008203-t.html">http
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